Address: 4111 N Rancho Dr, Las Vegas, NV 89130, USA
Phone: +17024381543
Sunday: 12–5PM
Monday: 9AM–6:30PM
Tuesday: 9AM–6:30PM
Wednesday: 9AM–6:30PM
Thursday: 9AM–6:30PM
Friday: 9AM–6:30PM
Saturday: 9AM–6:30PM
Daddy Butterfly
If you want to lose your stuff, pawn it here. I was in a bad situation because of being hit by a car and we had to pawn my wife's wedding ring. They undervalued it by a factor of right. At the end of the term, I needed 1 more day to get the $65 to extend the pawn a month. They would not work with me or take $40 until the next day. I went in person and talked to the manager and his answer was only what else do I have. I got the money that evening but it was after they closed. I was there waiting for them to open in the morning and talked to the manager. He said it dropped out last night and for me to put it back in pawn now I have to pay $270, up from $65. Or I could take it home for now $770 instead of the $700 the night before. Of course I didn't have the money either way, all I had was the $65 I was expecting. I always try to include a positive in my review and so here it is. He did give me a week to come up with the money, but it Just didn't matter. Nvenergy was going to turn off our power as well so I had to put the money there instead. We lost my wife's 16 year old wedding ring. Talk about a relationship strain, because of there holier than thou attitude. Never again.
Shellie Peterson
The customer service was beyond amazing, totally friendly and so knowledgeable. The staff went above and beyond to help me in any way possible. The manager at the store should be so proud of each and every one of the employees at this store!
Belen F
Wow talk about worst customer service! The jeweler Jose is beyond rude, doesn't care about ones jewelry. He proceeded to just throw it in the counter like nothing. Then like that wasn't enough a Lady named Vilma I believe is her name was just beyond rude! She acted like we didn't have money to buy anything, and didn't want to show us some jewelry because it was expensive! Corporate doesn't even care I did call twice and left a msg and to this day no one has called me back I will NEVER go back! Do your self a favor and don't come here!
James Kin
very fast, was in and out in 10min. great service welcomed the min I walked in the door.. no low balling I like this place.. I've been to a couple places, and haven't got that from any if them.. will be back..
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Charleston and rainbow
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