Address: 12345 E Burnside St Suite C, Portland, OR 97233, USA
Phone: +15039059917
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 8AM–5PM
Jude Boatman
Customer service staff were polite, but also gave me the run around. This dealership replaced my alternator earlier this year- my car recently powered down randomly so I towed it back to them- they claimed nothing was wrong after keeping a week, but my check engine light was on when i picked up the car and it stopped driving properly 5 minutes after leaving the dealership- now I can’t drive it at all. I immediately reported it to them and it has now been two weeks of avoiding responsibility leaving me with a broken car that drove perfectly fine before taking it in. I dont know what to do anymore.
Devin Wark
Mediocre service. Didn't get the inspection list the last time I went in for one of the larger maintenance intervals and anytime I ask for something outside of the usual maintenance I can never seem to get it done. They also offered to vacuum the car and get me a coupon for washman last time I was in. I didn't really care that much about either of those items but why offer it if you aren't going to do either? Just lots of little stuff like that over several vists.
Kathyrae White
This was an amazing experience. I was able tondrop my car off the day before due to travel constraints. Olivia was in constant contact with me throughout the day with what was going on with my car. Such a relief to have a company that puts you first. And they didn't charge me an arm and a leg.
Karina Foster
Quick turn around time for engine recall check and other maintenance. Replaced a malfunctioning tire pressure sensor and patched another tire with a nail in it. Service was great- and employees were very friendly and personable.
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Yes we do!
Simple answer is no. You can have it serviced at any licensed repair facilities from coast to coast.
Yes we do! We offer flexible monthly payments on the service of your vehicle.
If your check engine light is on steady and yellow, we recommend first checking your gas cap for being fully tightened. If this does not solve the issue, then we recommend calling and setting an appointment to have your vehicle inspected. If your check engine light is yellow and flashing, we recommend having it towed in immediately.
No, we are now offering our Quick Service Express for those regular service intervals. This walk-in service is available from 7:30 am to 4:30 pm Monday through Saturday.
Dick Hannah Dealerships has made modifications to our operations. Social Distancing protocols are in place per guidelines. Signage and floor decals help to ensure all people maintain appropriate distance. • All staff members are wearing masks when dealing with the public. • Plastic barriers have been installed, where appropriate. • Additional hand sanitizer stations are installed • All vehicle touch-surfaces such as door handles, steering wheels, etc., are being sanitized • All employees are instructed on sanitizing their own work spaces. • Our cleaning staff is being extra diligent and using industrial-grade products. We have reiterated with all of our employees the importance of washing their hands thoroughly, and using hand sanitizer when necessary. Any employees who feel ill or show symptoms will be required to stay home. For more information, check out this video: https://www.youtube.com/watch?v=eLzlBD6zwbA
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