The Cheesecake Factory

KSB

Had to do something over here, and decided to stop by to get curbside pick-up, it’s okay— the cheesecake factories in LA are better regarding the food quality, but this place was really nice regarding customer service

Susan Ranahan

We got there at 9pm, after a concert, and we were all hungry. There are many choices to choose from on their menu!. Our waitresses, Lauren and Karina were outstanding, helpful and available. We never had to ask for refills, they were offered many times along with being asked if everything was fine and did we need anything. We were pleasantly surprised considering it was nearing the end of everyone's shift. The food was very fresh and good and we each enjoyed our meals. We were never rushed. What a nice experience we had at the Cheesecake Factory thanks to a rally great team! Thank you!

Andrew g

No customer service. Servers have too many tables can’t handle. It was my first and last visit for that location. 3 strikes in one visit too much . Server put in wrong order and blaming kitchen that they screwed up . Order ice tea never received till I asked, order side off fries never received till I asked. Poor service.

Daisy

Ambiance on point for a private meal with a loved one. Cheeseburger was so juicy and super good. Drink were good. Waiters were nice. Tables were clean. However the wait time for the food to come out was a bit longer than we thought it would be for 2 burgers but all in all 10/10.