Asurion Phone & Tech Repair

Rob Smith

Customer Service was great. I came in about three weeks ago and was helped by a man named Hiram. I needed to transfer data from a broken phone to a new phone and he was beyond helpful - even charged my new phone while I stepped out for coffee. If you need service ask for him! 5 out of 5.

Jon Merritt

Made an appointment online-easy. When I got to the store Rafael told me they didn't stock the part. It would have been nice to be informed when I booked. But he explained clearly and calmly why this happens and he special ordered the part. I like his attitude and diligence. I'll update this review after the repair is completed-but I have high confidence. Update a week later: Repair completed, but delayed. Rafael is a gifted technician, but this location is terribly understaffed. They need to clone Rafael, because they're overwhelmed with customers. Always crowded---I know this from being there on multiple days.

Robert Bodell

I was having a major crisis, clogged charging port on my phone so it would not take a charge. My phone was on 3% then my tire blew out!! I had almost no ability to make a call or take care of my tire because my phone was dead and I had no way of charging it. Douglas fixed my phone for free!! Unclogged the port and sent me on my way. Problem resolved in 5 minutes. It was a deep clog too! I have had minor clogs from pocket lint that I can clear on my own, but this one was stuck way in there. He cleared it out easily and took great care of me. Would highly recommend for any phone issues. Thank you Douglas!

Jane Lyons

I dropped by this store after a T-Mobile representative recommended that I do so. Douglas, the Customer Service Agent from uBreakiFix helped me tremendously. He quickly troubleshooted the problem and in no more than 3 minutes, he found it. Once found, it seemed so simple but one has to know the reasoning about such things. I highly recommend this store for your cellphone issues.