Wapato Point Resort

James Stevens

Air conditioning did not work in our room and on-site maintenance could not fix it, nor did they place any urgency on getting a repair company out here to fix it yet. They did offer a tiny portable air conditioner that will not cool the entire space so we had to beg them for a second one. While they sort of worked they are loud and obnoxious and take up floor space which is valuable in these small condos.

Pan Tami

Beware to get extra charge for your vacation! I'm fully dissatisfied during my 2nd visit due to room move issue during this pandemic last June!! I've knocked Four stars down due to their poor front desk & Customer Service!! I still didn't get my refund! I got charged for an extra night for $243 for not moving to another room the day prior to check-out due to their mis- communication and not to informing & reminding us when we first check-in! I have confirmed with them & asked them the first day when check-in, the receptionist said I'm fine, no need to move but they do have that listed out on a very small fine print on the folio but in a wrong room number!! We didn't get a copy of it! They also called the wrong phone number & didn't even call the room phone number to follow-up prior to the move the day before but on the day in the late afternoon after we all went out! We've an disable 90' year old person staying inside the room and I'm working virtual all-day long during our stay, no one call the room for the move reminder! Also, they didn't give us a folio copy but they gave us one after when we check-out and complained to the manager about the extra charge, that is the time we can get the full folio details, and noted that even the room number that we needed to move to is also INVALID and unlisted on their area map!! I'll also share this bad experience on all social media as well as in my friends Circle!

R.A. R.

Very comfortable accommodation. They provide all the firewood you need during your stay. Very polite and professional staff. Highly recommend!

Rick Fahnestock

Good family place. I am glad to have visited in the off season. The few guests present seemed to be in each other’s business a lot. Would not want to be here with a crowd. Many things to do but they charge for everything. Empty tennis courts because there is a fee to use them. Great votes of the lake and mountain. Generous little town full of nice people willing to help you any way they can.