JD Sports

Category: Sportswear store

Address: 9301 Tampa Ave #34, Northridge, CA 91324, USA

Phone: +18187751866

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Melinda Hernandez

Feb 15, 2022

Today, I had the worst experience with the sore manager. Just Because I did not bring my receipt to return the item, he said he wouldn't take it. So I asked to order a new size on line since they were outstok. He said no they don't have your size either. I asked him for corporate office number maybe they could help me. again he said I am the manager no one will help you because it's my store policy. I am disgusting the way he approached me. Never come back to the store.

Bossco Mitchell

Feb 9, 2022

This location has changed a great deal in a good way. The newer staff goes by the book and is fair to the customers. The new Manager Mark does a great job with the releases and his customer service is great aswell. The entire staff is great, I shop there often.

Mellany Miranda

Jun 2, 2021

Super bad customer service. Definitely last time I will go. The worker got mad just because we didn't want to sign up for rewards, after our transaction was done he picked the box of shoes towards us. I've gone before and no one was ever rude, but yesterday was the first and last time I will ever buy anything there. All the employees were rude there was not one that was nice or at least had good customer service.

rain day

Jul 26, 2019

Updated review Today I had to go back to the store because i need it to return a new purchase I made on finish line (I'm a frequent shopper at finish line ). I walk in the store, got to the register and the cashier was ( Linda )and the first thing that she told me was; "didn't i help you before ? and I said yes about 1 week or two ago then she said "oh yeah you are the guy that put a bad review on me ",The guy i didn't want to take the shoes back ! in a very rude way !!! and I heard some of the store associates laugh and some very surprise that she said that ! I was beyond surprise!! than i said to her you don't tell people off like that, everyone is entitle to their opinion, and i told her i need to talk to your manager this is not cool !!! then she replied "Im the manager!",I did not know what to do, then I told her,I was going to update my review !! I ask for the store manager name and she didnt want to write down until i insist for her to write it down. I felt really mad,this is not the way to treat your frequent customers (specially management !)This is not right ! I call corporate office and made a complaint !

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Questions & Answers

What brands do you carry?

JD Sports | Aug 21, 2020
carlos serrano | Aug 21, 2020

Adidas & nike

Can I return a purchase at a store?

JD Sports | Aug 21, 2020
JD Sports | Aug 21, 2020

Items purchased at a Finish Line store or online at finishline.com can be returned at any Finish Line store within 45 days of the original purchase. Returned items may be exchanged when returned in store. Items returned must satisfy the requirements of our Return Policy.

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