JCPenney

Mehron Javani

The people working at the return counter are great. They were both very friendly, courteous and polite. The interact was very upbeat and positive and enjoyable.

Creative Pop Culture

You guys have the worst service! You you advertise your pickup service as being convenient, but it is far from that. First of all, I bought a $6 tshirt that's it, I then had to walk up 3 floors and all the way to the back of the store to get said item. Where your employee told me I needed an id to get it, an id for a lousy $6 tshirt really. They would not give me my shirt, said I had to come back with picture id. I then tried to switch to curbside pickup and you site doesn't even say where to go, you have to guess. I found the right place when another employee called, and she just handed me my item no questions asked. Why is it then, when I go into your store they need id, but not for curbside?

Peter Xaymountry

I stopped by JCPenney to basically look for a slim fit dress shirt since I was burning time at the mall. I was surprise that they finally open the 2nd floor gate on the other side of the mall because the last couple of times I walk by the store, the gate was always closed. The men suit area is not really welcoming because it is dark compared to the other locations throughout the store. I didn't see many JCPenney employees when I was walking around the store and I went to both floors. They have a 3rd floor too but I didn't go up there. I didn't buy anything here because the price was kind of high in my opinion, I can't recall when was the last time I brought something from JCPenney.

Michael Chatterton

If not for the pricey pictures. They would get 5 across the board. The pictures came out great. They were superhelpful with keeping a. Smile on the baby's face which ment alot when. Coming to do family photos. We missed our appointment and even busy they found. A way to accommodate us