La Jolla Nursing and Rehabilitation Center

Sue Ellen Presley

Thank you for being there for individuals that need short and long term care. It is a tremendous responsibility. I am thankful.

Sophia Laijonmaa

I would like to start off by saying that there are some EXCELLENT nurses/CNAs in this facility. Including nurse Myra, and CNA Courtney. My mom who has been in this facility for over two years considers them her best friends. She adores seeing them and I do too. I can tell they take wonderful care of my mother. Courtney even bought my mom a Christmas present which she loved. However, I cannot ignore the fact that there is a common theme of neglect here. I visit my mom 1-3 times a week and I have seen people not be bathed for days, have to scream for water, and be yelled at by staff. My mom even had an accident here because the beds do not have safety rails, which I find ridiculous especially since many patients have limited movement like my mother. She was being changed and was dropped off the side of the bed face down. She had to be rushed to the ER because her forehead was gushing blood. She had staples in her forehead for a while and had to recover from this accident, which was DIRECTLY caused by the lack of care this CNA had. It is a miracle my mom didn't crack her skull open. This is atrocious, you'd think there would be more care when changing somebody who cannot move 50% of their body or protect themselves from falling. Overall I give this pace 3 stars, which is high. It would be much lower if not for Myra and Courtney who take care of my mom so well. To them, I say thank you. To the whole facility, I say do better, care more, and try to make these people's lives something that isn't suffering.

jessica ibanez

My mother’s stay here resulted in a large bed sore that have led to several complications that still prevail today. Number of infections, lack of proper care from staff, no clear communication, and no heart. Do not bring your loved ones to this place unless you want to see their health condition deteriorate. She came out immensely worse than what she started. Never once cared to think that one day they could end up in the hands of careless, inept people like themselves. You know who you are.

Nicole van Dobben

My mother-in-law was here for two weeks after she had a fall. My biggest complaint is that she did not receive a shower the entire time she was there, two weeks without bathing, not even a sponge bath. Her roommate didn’t get bathed either. Seems to be a big issue here. Terrible that they aren’t keeping up with basic hygiene. Visitation was very limited (only 3 days a week) and most days were fully booked so we only got to see her once while she was there. The only reason I gave two starts is because the rehab/physical therapy was good according to my Mother-in-law