Charlotte Russe

L

Amazing selection and customer service, my only issue is when i finished paying i noticed the associate circling my card information on their receipt, they were nice and explained the reason for it but i still don’t feel like it’s safe to use your card here, from now on i will be paying cash only.

Yovanka Lavalliere

I’m so disappointed with Charlotte Russe 800 number because nobody answers it’s constantly busy and I need someone to call me because my order has yet to come and I need to know what happened so Charlotte Rus gets one star for their 800 number that is listed on Google, and horrible customer service I called my local store I even called the store in New Jersey and they told me they could not help me over the phone regarding my order.

Nis

BEWARE OF THE HORRIBLE MANAGER HERE!!!! I’ve been to charlotte russe on many occasions during when the old manager was there and I’ve always enjoyed shopping at this location, but the attitude of the new owner or manager at the Broward mall is continually disgusting and unwelcoming each time i go in and he is very unhelpful! Today at 4:40 Pm March 5th, I was appalled to be waiting in line and I witnessed him SCREAM at an employee who just walked into the store and confront her about an accusation like he wanted to jump her !?! What type of business are you guys running here! This is the most unprofessional thing I’ve seen in all my years of shopping here! He continued to Try and apprehend her in-front of the whole entire store and not inside his office and the poor young woman cried and even two other customers ahead of me had to intervene and tell HIM the Owner how to treat his employee in a proper manner! I am beyond disgusted and don’t find myself shopping at this location until the management is changed and improved. Employees should not be treated and talked down on as dogs especially infront of customers!

Wendy Sanchez

Store is coming back together, windows look amazing and inside the store is easier to look around. Very clean and organized. My favorite place for last minute outfit ❤️.