Budget Car Rental

Michele Alberts

Wonderful experience! Fast and friendly service, in and out super fast. Gave me an upgrade without having to ask for one! The car was great! Drop off was fast and easy and the price was great! Highly recommend!

Lily AnnAL

We rent a car regularly and this is the first one with the Budget Rental car. Today, they have a lot of execuses and saying thing that a lot of hot air, are they think we don't not know the difference? I would not go back to this Wilmington Pike Location ever again!!! Extremely Poor customer services!!!! Especially Dawn. Her attitude and body language are coming through; I needed paper to write down reservation #, she refused to give to me; seriously? Rude is one thing; she is killing your business. There were customer before us, who tried to understand her, Dawn displaced a dismissal and tried to force---without even trying to understanding the customer. She appeared to have experienced of dismissing the customer by gaslighting us. She should not be put at the customer services or a front desk; she needs to get more train on this one. Respectfully!

Monte Wilhelm

Our first time renting with them and everything went very well. We booked through Expedia and needed to add an extra day. The local agent was very helpful and made sure our rate was extended. Quick and easy pick-up and drop off. Insurance is a bit pricey but the cheaper rental made it a comparable overall price to bigger national companies. We will rent from them again.

vishnu priya

DO NOT RENT A CAR!!! The workers at budget especially at this location are pretty rude and pathetic. I had a reservation so I called them before picking up the car, they said they were out of the inventory and was not able to give one. This was not the first time this happened, the lady working there was very rude. Even though I asked her whether I could pick up the car at other budget location, she was like that’s not my problem , I can’t help you and you need to figure it out. Then why to allow customers to book a car if they don’t have any. I had a really important work and I had to wait for the car and after all the wait I did not get one. I was very disappointed with their service and hospitality especially the women working over there is really really annoying and don’t know how to deal with customers.