The Square - A Family Restaurant

Gina Callan

When I place an order, I expect to get exactly what I ordered and not be overcharged. I asked for two egg specials, one was completely correct. The 2nd one, I asked for the potato cake instead of home fries and a side of Hollandaise sauce. It shows my receipt that the homefries were added to the cost of the meal (which weren't in the box), instead the waitress charged me for the potato cake separately. Whoever the female manager was, she was rude, disrespectful to my boy friend (a customer) when he brought my order back and walked in, she yelled to him, "You must be Mr. Hollandaise!) Now how do you think he (your customer) felt when everyone was looking at him? We come there quite frequently, but for your manager to act like she's in high school and shout out an insulting name to a customer, in front of the whole restaurant is completely unexceptable! If you have that type of unprofessional person as your manager, we'll just start going back to Daddy O's! At least their employees are never rude! Follow up to Manager's response: Contrary to what she claimed, we had a friend that was dining and heard/saw the whole thing. In what world would a 60 year old man be jumping up and screaming I'm getting a refund, let alone jumping. As an owner and manger, she should know that disrespecting a customer, lying, and having no manners are unacceptable. Especially when she admitted on the phone that it it was their mistake for not checking the bag before it left the restaurant.

James Skiff

Great sit down food and beverage. Clean, laid back atmosphere. Exceptional service, great adult beverages. ( Best Bloody Mary) A must stop as you are heading into the North Country. We will be back. My son loved it. Sincerely, Mr. Whitehaven

Richard Raphael

Really great place,waiter was very nice.

Lorraine Lambert

Ordered 2 takeout dinners by phone. Both dinners ordered with baked potatoes. Arrived to pick up, dinners ready,was told no baked potatoes available, so they subbed what they wanted, never asked what we wanted. Their choice was not something my 93 year old mom could eat, so settled for mashed potato. Got home in less than 5 minutes, potato was literally cold as well as rest of meal. Never heard of a restaurant deciding your choices for you! Have eaten there many,many times over many years. This was unacceptable. I was especially disappointed for my mom, as takeout is now her only option!