Panera Bread

El V.

I don't mean to be harsh but I have had it w/this location b/c of this: I am well traveled so I know what the business owners of Penera Bread expect from their employees and for the customers even though I do not know the owners...the Division location in Spokane WA isn't it: This location on Division is a nightmare for me where the location in the Valley is the opposite; the Division location has way too many issues and I will elaborate only on my awful experiences. The odd thing is the prices are inconsistent for a bloody cup of tea. I order a small and get a large cup and I get charged more too. Let me not forget to mention the rude greetings...these employees act like they are allergic to a spectrum of emotions and when employees are rude to me when I am polite it kills my day and I don't want to be in the present. I keep asking for regular creamer b/c they keep putting out more than one selection of diet creamers. Unlike, the location in the Valley, this is not an issue. Today, I made a mistake buying soup, hot tea, and coming here period b/c I get charged for a large cup, my soup looks nothing like the image and it's only liquid, and the size of a cat dish...nothing even close to the image. My tea tasted gross b/c I was forced to use diet creamer - creamer helps w/the bitterness in tea but only regular creamer can do that. The bread that came w/the soup was hard as a rock, not edible! Customer service was like so aweful, the girl might as well not be breathing b/c she acted and looked like she hates her job and the customers.

Cathy Doran

Ordered online for a business meeting - coffee, scones, bagels and cream cheese. They forgot the scones and the cream cheese so no one ate the bagels. When I called I was told it wasn't their problem that I needed to take it up with the delivery service. The delivery service picked up the bags that were packed and said it wasn't their issue. Won't order from Panera again - very sad customer service at the North Division store.

Jericka Duvall

We ordered two sandwiches and two Soups. We waited for 10 minutes in the drive through line for them to tell us they were really busy and asked us to pull around the front of the building. We waited another 20 minutes while multiple other people were given their food through drive through.

Busy Bee

food was ok.. clean and well organized.. made great memories with the folks I went with.. check out the food pics.. you can see we ate well. lol this is leftover cause we were full and feeling content..