Address: 930 Cole St Ste 102, San Francisco, CA 94117, USA
Phone: +14159644789
Sunday: 9AM–5PM
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 9AM–5PM
Will Spurzem
My RT-PCR results took 24 hours to get instead of 1 hour. The text messaging system has broken menus that leave you trapped if you need to go back, the phone system only connected me with a real person on 1 of 8 tries during business hours. I requested that someone contact me via email/phone/text several times. Nobody ever called me, the only response was via email. That process is broken and slow because the customer service rep asks you for information that you already gave the system while you were asking for someone to contact you. That extra step or two takes hours unless both the CS rep and you are sitting in front of a computer waiting for a reply.
Grace Zhang
The pros: I was able to quickly get care by booking a same-day appointment. The doctor/NP was very knowledgeable, gave helpful advice, and prescribed me useful treatment. Overall, the staff were nice and the facilities seemed very clean and modern. The cons: after my appointment, I experienced some side effects with the medications, and the pharmacy's instructions for my medications seemed different from what the NP had told me in person. Despite calling 3 times and texting, I wasn't able to get through to the urgent care to get any clarification on what to do about the side effects or what the actual medication instructions were.
Leslie Smith
I went to Dignity Health for the 1st time 3 weeks ago. This location is so convenient, modern and easy to get to. I had an appointment and waited about 15 minutes before being seen. Not bad at all. Everyone from the front desk staff (Destini?) to the physicians were amazing! The 2 doctors (men) who treated me that day were informative and kind. Everyone was even joking which is great when you're stressed about health issues. Flash forward to today when I went back for a minor issue involving a small painful lump. Same cheerful welcome coming in, waited even less than last time and was brought to room for vitals in just a few minutes. The negative: After getting my vitals checked, I waited 45 minutes in the room without anyone telling me when the doctor would be able to see me (an ETA doesn't seem like much to ask) and through the exam door, I hear the doctor on call today talking about one of my gastric health conditions which is on my patient file! I was like "is this for real?" She was talking about how someone with X shouldn't be here. Umm excuse me? There's a small chance I misheard but I definitely heard part of all of this. I definitely don't think it's appropriate to mention patients medical information in a hallway where others can hear. I came out of the room a few instants later to ask for an ETA and the same doctor who was at front desk said "we're still with a patient, we'll see you soon". Pretty dismissive. No worries about wait, but I've been forgotten once in a room before so thought I'd ask. The doctor then comes in the room and to break the ice I said "sorry, just wanted to know if I was next!" and she pretty much tells me "we have patients with more important issues than yours so it took longer". Wow, you're gonna compare health issues. You don't need to talk down on me because you're a doctor, lady. In any case, thinking it's just a one off with this particular doc but I definitely wouldn't want to see this doc again who was very cold. My opinion of this urgent care was awesome so it's too bad she ruined it! Thanks for coming to my ted talk.
Sheri Yoder
When arriving to urgent care I was seen quickly and they were very helpful.
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We are open 365 days a year Monday through Friday 8:00 AM - 8:00 PM and Weekends/Holidays 9:00 AM - 5:00 PM.
While we do not make appointments, we do have the option of saving your spot online at a time that works best for you and completing your registration before you arrive at the center. But, walk-ins are always welcome during our normal business hours (M-F: 8am-8pm/Weekends & Holidays: 9am-5pm)!
Dignity Health-GoHealth Urgent Care treats non-life threatening injuries and illnesses. This includes, but is not limited to illnesses such as: allergies & asthma, flu & colds, pink eye, sore throats & strep, ear infections, urinary tract infections and more. We also provide injury related services including but not limited to: X-rays, Fractures, sprains & strains, minor burns, cuts & scrapes, sutures, foreign object removal and more. If you have a life threatening injury or illness please call 911 or go to your nearest Dignity Health Emergency Room.
We provide the following Vaccination for children and adults: Tdap and Pneumococcal, and Flu Shots. We also offer the PPD test for Tuberculosis.
If deemed necessary by your medical provider, prescriptions can be obtained for a variety of conditions. Prescriptions will be sent to the pharmacy of your choice.
Yes, minor blood tests can be done at Dignity Health-GoHealth Urgent Care if deemed necessary by your provider. Rapid blood tests include: HIV, monospot and glucose testing. At our Mill Valley and Lombard centers we offer onsite Comprehensive Metabolic Panel (CMP and Lipid Panel). Additionally, all centers can draw blood and send to external laboratories where an extensive list of tests can be ordered, included by not limited to: CBC, CMP, TSH, and STI tests such as HIV, RPR and Hepatitis Panel.
Services are available to adults and children 6-months and older.
Yes, the Dignity Health-GoHealth Urgent Care staff includes a range of medical professionals Including Physicians, Physician Assistants and Nurse Practitioners who are available to treat patients over the age of 6 months old. We also make it easy for you to see a medical provider with the ability to hold your spot in line.
Yes, Dignity Health-GoHealth Urgent Care can take X-rays onsite for most body parts including hands, arms, shoulders, legs, ankles, feet and more. Providers receive preliminary X-ray reports immediately and full reports within 48 hours.
Most major insurance companies' urgent care co-pays range between $20 - $100 for a variety of services. This is an estimate only. Please contact your health plan to determine the actual amount of your co-pay based on your policy coverage.
No, we do not offer Workers' Comp services at any of our Urgent Care locations in California.
Costs will vary based on your specific needs. Basic visits with an instant lab test start at $250. To receive actual pricing on your care needs, please call Dignity Health-GoHealth Urgent Care directly. We also will provide pricing before providing any non-emergency care if requested. Please note, the cost could increase if there are medical complications.
Dignity Health-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network with the following health plans: AARP UnitedHealthCare, Aetna, Anthem Blue Cross, Anthem Managed Medi-Cal, Blue Cross Federal, Blue Shield, Brown & Toland HMO plans, Chinese Community Health Plan, ChoiceCare, Cigna, Coventry/First Health, Covered CA, Golden Gate Restaurant Association, Health Plan of San Francisco, Health Plan of San Mateo (Peninsula locations only), Hill Physicians Group, Humana, Jade Health Medical Group, Jewish Senior Plans, Medicare and Medi-Cal plans, Meritain Healthcare, Multiplan, Networks by Design, NMDP Be the Match, Rail Road Medicare, San Francisco Health Plan, Sequoia Physicians Network, UnitedHealthcare, Western Health Advantage.
They do it while you are there I don’t think I paid anything
No, you can visit our website and login to our Patient Portal to get your results.
Yes, PCR and Rapid COVID-19 testing is available at designated centers
No, we do not offer the COVID-19 vaccine at any of our urgent care centers.
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