Burberry Outlet

Thomas Nauhardt

Very nice outlet with a lot of good Shops including good prices

Huy Nguyen

Horrible customer services. Lazy associates that doesn’t want to help their customers. Don’t come to this location. The store intentional keep people outside so it look busy. There were about 30 people in line outside. Once inside, there were less than 10 customers.

P.

8/25/20: Today they did not have anything I wanted but one leather from their regular Burberry store runway gilet, but it was not in my size. 50% off from the fall, 2019 regular Burberry store price. 9/7/20: I had called the store the other day & was put on hold 3 times. Twice they never got back to me. I wrote a complaint online on Burberry's website, & this morning the website person located the size of the $2,090.00 vest gilet I wanted to buy, so I am buying it online. The woman that worked in the store said it was not in my size anywhere! If they work on commission, the Livermore store gal lost a big commission. It pays to complain for bad service. Burberry online customer service director, Darren D., in London, England, was great! I should say Katerina, customer care person in London, was wonderful, trying to help me buy the vest gilet online even after their digital sale was over. I bought the gilet vest, down from their original 2019 from their regular Burberry store runway show price of:$4,190 to $2,267.66! That includes California state sales tax. It arrives on September 18th. It will be my birthday present for myself. I need to travel back to NYS in winter when NYS let's Californians visit their state without the current 14 day quarentine due to Covid. Last year I bought a beautiful red plaid jacket at this store. It was originally at their regular store too. I don't care if the outlet has last year's regular store offerings, if the options are classic beautiful well made designs. I bought numerous Burberry clothes at their Vacaville store in the past. Always top quality marked downs from their regular stores. I also shop in their regular stores & favor their Regent Street flagship store in London. 1 thing I did not appreciate at the Livermore store was that they had numerous men's items NOT on sale on sale racks. My helper had NO explanation for this but said it was a normal practice. That was annoying. 3/31/21: I found a nice black 🖤🐈‍⬛ long winter ❄️🥶 coat from their fall, 2019 runway show on sale. So I bought it, along with a classic red ♥️ plaid shirt. I was happy, but they claimed that they have no garment bags! May, 2021: I found a nice new tee 👕. June, 2021. I found 2 nice tops that fit, so I bought them. March, 2022: I found nice black ⚫️ stretch waist trousers 👖 that fit, so I bought them! Burberry does not make clothes specifically for their outlet stores. All outlet stores only sell their regular stores past season merchandise. I got a bargain!

el tanke

Bad customer service, bad quality in the polo shirts only used once and look what happened. Never coming back