Water Pik, Inc.

Category: Manufacturer in Fort Collins, Colorado

Address: 1730 E Prospect Rd, Fort Collins, CO 80525, USA

Phone: +18005252774

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 7AM–2PM

Saturday: Closed

Reviews

Courtney Coy

Jul 27, 2022

The most kind, caring, and generous customer support. Love Waterpik!

Theo Tucker

Apr 29, 2022

Very good customer service on the call

David Dang

Apr 11, 2021

I’ve used waterpiks for about a decade. I have never had one of these things last more than 2 years. The button that stops the flow of water always gets stuck after a year or so. This has happened in every single one of the waterpiks I’ve had over the past 10 years, and I’ve gone through 6 of these now. I don’t understand how the design could be this poor.

Sam Gill

Jan 1, 2021

I needed a replacement part for my shower head. I called the 1-800 line for customer service on 12/28/20. The nice lady on the phone said it would take 1-2 weeks to ship and arrive, which was understandable with it being Christmas and COVID times. Little did I know I was in for a nice surprise... The part came to my door (I'm in Canada) on 12/31 by FedEx. Part is installed and shower working like new! Very impressed with this company!

Thanks! Your review is awaiting moderation.

Questions & Answers

Hi, I'm Mabel Jorge from Argentina, I'm once again requesting a place to buy the Waterpik complete care fountain, in this country, or if they send it to me with cash on delivery. Thank you

Mabel Mercedes Jorge | May 31, 2022
Water Pik, Inc. | May 31, 2022

Hi, Click on our website and under the Contact Us tab you will find our email address. If you would be so kind as to send us an email, we will be happy to help you!

Hello. I am from Argentina. Mabel M. JORGE BUY THE WATERPIK SONIC 5.0, COMPLETE CARE. I WAS HAPPY, I HAD TO BUY A TRANSFORMER TO CHARGE IT, UNTIL ONE DAY, I INTENDEDLY CONNECTED IT TO 220. I request to know if I can buy the SOURCE,

Mabel Mercedes Jorge | May 31, 2022
Water Pik, Inc. | May 31, 2022

Hello - We are sorry this happened. If the unit was connected to the wrong voltage system, the damage is permanent. If you would like to visit the Contact Us section of our website and send us an email, we will be happy to try to help you.

My water pick has a leakage on the hose tubing. Is there a replacement for it where I can buy it ? My water pick Flosser is Model WP-100W. Thank you.

Jose Santiago | Dec 2, 2021
Water Pik, Inc. | Dec 2, 2021

Hello Jose - We are sorry that the hose is leaking on your WP-100. This model carries a three-year warranty and we do have parts available. Please give customer service a call at 1-800-525-2774 and they would be happy to help!

I have model SF-01W Can you get replacement parts for part that plugs into the bottom of toothbrush, mine broke and water spray out from bottom all over everything

Irene Simpson | Sep 28, 2021
Water Pik, Inc. | Sep 28, 2021

Hello Irene, we are so sorry that this has happened! The Sonic-Fusion carries a three-year warranty and we do have parts available. Please give our customer service team a call at 1-800-525-2774 and they would be happy to help!

Is the Water Pik whitening with the tablets the same as the Aquarius without the whitening tablets?

Jeanette Gravdahl | Sep 28, 2021
Water Pik, Inc. | Sep 28, 2021

We have two Whitening Flossers. The WF-05 is very similar to the Aquarius model. However, the Aquarius models do not have the special chamber in the handle for the Whitening Tablets.

Does the reservoir stay " good " for how many days?

Christine Uribom | Sep 28, 2020
Water Pik, Inc. | Sep 28, 2021

We are not quite sure that we understand your question. We would be happy to help, but would need more information. Please call our Customer Service Team at 1-800-525-2774. Thank you!

I need to know if I can get a Waterpik WP-560 Cordless purchased in April 2018 repaired. The on off button won't work.

Patty Kerst | Sep 28, 2020
Water Pik, Inc. | Sep 28, 2021

We sincerely apologize for the difficulty you have encountered. The WP-560 carries a two-year warranty. Please contact Customer Service at 1-800-525-2774 and we would be happy to help!

I have a brand new unit and there is no water coming out. I primed the unit when I bought it but the second time I used it there was no water pressure.

Rosellyn Larson | Sep 28, 2020
Water Pik, Inc. | Sep 28, 2021

We sincerely apologize for the difficulty that you have encountered. Please reach out to Customer Service at 1-800-525-2774 and we will be happy to help!

Where to order a new part for water pik? Detail # 262400. # 6.Specify the price. Thank.

Boris Kirpnick | Sep 29, 2019
Water Pik, Inc. | Sep 28, 2021

We do have some parts available for purchase here: https://store.waterpik.com/oral-health/accessories?cat=17. Or you can contact Customer Service at 1-800-525-2774 and we would be happy to help!

do you have a retail store

Rob Smith | Sep 29, 2019
Water Pik, Inc. | Sep 29, 2019

As Trinity said, you can find Waterpik Water Flossers and Shower Heads at most major retailers. To find where a particular product is sold you can go to https://www.waterpik.com/, go to the product page of the product you are interested in and click the Shop Now button (e.g. White Aquarius Water Flosser https://www.waterpik.com/oral-health/products/dental-water-flosser/WP-660/). Then you will see a pop-up box with retailers listed. There is a Waterpik online store, it will be included in the list of retailers.

Read More

What should I do if my flosser stops working?

Tom Little | Sep 29, 2019
Water Pik, Inc. | Sep 29, 2019

If you are in the USA call 1-800-525-2774 and speak to Waterpik Customer Service.

Do you have a new hose for water Pick Model No. WP_65W/WP-65C

Gunter Beda | Sep 29, 2019
Water Pik, Inc. | Sep 28, 2021

For warranty assistance, please reach out to Customer Service at 1-800-525-2774 and we would be happy to help!

Read More

I have a WP-100W/WP-100C model Water pic....Is there a filter that needs changing? How can I best clean it? Thank you, Carolyn

carolyn sears | Sep 29, 2019
Water Pik, Inc. | Sep 29, 2019

Hi Carolyn! There is no filter in the product. We recommend cleaning the unit once a month with distilled white vinegar. You can view detailed cleaning instructions with a helpful video on our blog. Please visit the following link: https://www.waterpik.com/oral-health/blog/how-to-clean-waterpik-water-flosser-vinegar/

Where in Northern Colorado can I acquire transformer/charger for flosser 527g? THX,Jim

Jim Whiting | Sep 29, 2019
Water Pik, Inc. | Sep 28, 2021

We would be happy to help you find the part that you are looking for. However, we do not have a model number 527g. Please reach out to Customer Service at 1-800-525-2774 for assistance.

My water Pik cord is damaged and shooting water out, how can i get a new cord, also if this is something i can do it myself?

darioush dashtgard | Sep 29, 2019
Water Pik, Inc. | Sep 29, 2019

You can get a replacement handle with cord here https://store.waterpik.com/oral-health/accessories

Read More

water from topleaks to lower base then out on table how to fixit?

Earle Britten | Sep 29, 2019
Water Pik, Inc. | Sep 29, 2019

That seems odd, I've never heard of that happening. I would contact Customer Service & let them know, they will help you - https://www.waterpik.com/oral-health/product-support/contact-us/

Tube broken, need parts

A Google User | Sep 29, 2018
Water Pik, Inc. | Sep 29, 2019

You can get replacement parts for Waterpik Water Flossers at our online store https://store.waterpik.com/oral-health/accessories

What toothbrush replacement do I need for waterpik model WP-861W/WP-861C. Everyone sends on that don't fit.

Rose Aquila | Sep 29, 2018
Brittany Hatch | Sep 29, 2019

STRB-3WW TRIPLE SONIC REPLACEMENT BRUSH HEADS

Water pik (tube puncher) repair

Mahendra Mehta | Sep 29, 2018
Water Pik, Inc. | Sep 29, 2019

I am not sure if you would be able to repair a punctured tube, but you can get replacement parts for Waterpik Water Flossers at our online store https://store.waterpik.com/oral-health/accessories

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places