El Pollo Loco

Neil Mercado

For whatever reason other than poor ownership, this specific TC restaurant has the poorest customer service. It's been a few years since we frequented this store, hoping it would change. I wanted to go to the Duarte Rd/Santa Anita Ave store instead but family out-voted me. In addition, chickens look anorexic.

Ozzy

I live in Arcadia, but I went today for my first time to this location, because the Pollo Loco in Arcadia is so dry, so as always... I ordered fresh juicy chicken and oh my God it was so delicious! - I have been going to Pollo Locos for nearly 20 years and this the first time that I could taste All the flavors, it was so juicy so tasty, so delicious! Thank you Ladies for your hard work and excellent service. - Oscar 6-13-22

John Jackson

I have never done reviews before for the restaurant, but I have to do this one because the poor service and very bad quality of food , the waiting time for the cashier is 45minute, there are only 2 customers in front of me, average over 20 minutes to take one order, I had been so many el pollo loco in different city, I love them all but this one is like street vendors sells taco, the check they cut very small and broken pieces, and the salad is big pieces can’t even put in the mouth, the people waiting long line, they only open one register, the server talking and chatting, I can’t believe this kind of store in those days still open, they abuse the good name of the business and distorted, hope the top management go under cover investigation. My name is jenny jackson .

Freckles 1257

Taste and quality is always good but the chicken portions seem to be getting smaller. ☹