Flow Volkswagen of Burlington

Category: Volkswagen dealer

Address: 660 Huffman Mill Rd, Burlington, NC 27215, USA

Phone: +13362907878

Opening hours

Sunday: Closed

Monday: 8AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Connie Bowman

Jul 2, 2022

Both Jonathan Garcia, my sales rep, and Brooks Powell, sales manager, were so patient & kind. They did not push the sale in anyway, addressed all of my concerns/indecisiveness and were very knowledgeable. And I was not the easiest customer. The entire process was a most pleasant experience due to the staff. I was very comfortable talking to both & feel they went above & beyond to make sure I would be not only satisfied with my decision but happy in my new vehicle. I would definitely shop here again due to the treatment I received from Brooks & Jonathan. Matt Schmidt also made finalizing the paperwork quick & easy.

Scott Burton

Apr 1, 2022

Daniel Burton is the best at Flow of Burlington. He helped me find what I wanted and gave me a deal I could only dream about. He has such a great attitude that he actually made my car buying process fun. I suggest you seek him out if you are looking for a vehicle.

David Morgan

Mar 29, 2022

The Best VW Dealership around! Jeremy Fullerton, the salesman, and Brooks Powell, their sales manager made my process so easy. I would recommend Jeremy to anyone who is searching for their perfect VW. They kept my GLI inside the garage until I had some time to come pick it up! Amazing staff, would highly recommend them to anyone!

Alton Watson

Jan 14, 2022

Loved the dealership, bought a car and got a great deal, very helpful, to be more specific, the salesman Jonathan Garcia-Pena should definitely be mentioned for the excellent and supportive customer service skills were helpful to me in my situation of need for a vehicle and patiently sold me the best deal just before Christmas!! Once again many thanks to the entire team there for all the support to process a auto in the time of need. I would definitely recommend them to my friends and family and will be a returning customer also. Thank You

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Questions & Answers

Do you have a waiting area with WiFi?

Flow Volkswagen of Burlington | Dec 23, 2021
Flow Volkswagen of Burlington | Dec 23, 2021

Yes we do! Make yourself at home and enjoy our complimentary snacks and drinks as well.

How do I schedule a service appointment?

Flow Volkswagen of Burlington | Dec 23, 2021
Flow Volkswagen of Burlington | Dec 23, 2021

Simply visit our website service tab and fill out a service request with our online service scheduler. Then, we’ll see you soon!

Can I send in a credit application before visiting?

Flow Volkswagen of Burlington | Dec 23, 2021
Flow Volkswagen of Burlington | Dec 23, 2021

Yes we offer an online credit application inside our website. Simply see the “finance” tab and we can work on getting you pre-approved to save some time in the showroom.

Are used cars covered by the factory warranty?

Flow Volkswagen of Burlington | Dec 23, 2021
Flow Volkswagen of Burlington | Dec 23, 2021

In many cases, there is remaining factory warranty balances on our pre-owned inventory. Ask us or see our dealership for a specific answer based on a vehicle in-stock. We have access to the “In Service” date that kicks off a warranty timeline and can also give you great detail on additional coverages that we offer and back.

What is the difference between used and Certified Pre-Owned?

Flow Volkswagen of Burlington | Dec 23, 2021
Flow Volkswagen of Burlington | Dec 23, 2021

Certified Pre-Owned vehicles are vehicles that the Manufacturer backs with a built in warranty and standardized process for repairs that only that dealership can offer. See our Certified Pre-Owned page to get a full list of benefits.

Do you deal with out of state buyers?

Flow Volkswagen of Burlington | Dec 23, 2021
Flow Volkswagen of Burlington | Dec 23, 2021

Yes! Much of our business is from great distances due to great pricing and inventory and we are very good at distance deals, helping customers with shipping etc.

Do I need to make an appointment for a test drive?

Flow Volkswagen of Burlington | Dec 23, 2021
Flow Volkswagen of Burlington | Dec 23, 2021

We welcome walk in business, however, setting an appointment is always recommended so that you have a dedicated staff member to help you out and speed up your wait times with the vehicle prepared for viewing and driving.

Can I trade in a vehicle if I still owe money on it?

Flow Volkswagen of Burlington | Dec 23, 2021
Flow Volkswagen of Burlington | Dec 23, 2021

Yes you can. We can simply cut you a check for the difference or apply any negative balance to the next vehicle in most cases. Lastly, if you owe more than the purchase price we offer, but do not want to make a purchase, you can place that amount down owed in addition and walk away without a car purchase.

What are the Covid safety practices like here?

Anonymous | Aug 20, 2022
Flow Volkswagen of Burlington | Aug 20, 2021

Hi! Information regarding our COVID safety practices can be found here: https://www.flowauto.com/home/coronavirus

At 10,700 miles is a free oil change included in the lease for a 2018 golf?

Mitch Luther | Aug 21, 2019
Domenic Marotta | Aug 21, 2019

You got the free oil changes part of the maintenance plan. Yes...I did....

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