U-Haul Moving & Storage of North Long Beach

Ed The Reselling Rider

On this particular day I went in to buy a propane tank and fill the tank. I've rented box trucks and trails from here before with no problems. Never had any problems and things always got done quick. This is my go to uhaul location when I need to rent something, mostly a trailer.

Rick V.

Stay far away from this U-Haul location. They are all very disrespectful and unprofessional. Roberto (location manager) is unsympathetic and rude. We had the worst experience right after driving off with a 26ft truck. The truck broke down on us (literally smoking out of the engine) in the middle of no where and when we called the location the staff responded with "that's not our problem." We had to stay at a random motel because by the time roadside assistance came (2+ hours later) it was so late and we didn't want to risk driving a "fixed vehicle" at night. A/C never worked, brakes were so worn out and suspension was questionable. By the time we reached our destination we didn't feel safe driving it back. Called customer service (very nice) to have them call Roberto and close out my account just to be billed normally with zero credit or compensation. You're better off renting a pick up truck from Hertz then to deal with incompetent workers. Never again will I use U-Haul for any future moving/storage services.

Jp Munoz

I just went to get my propane tank refilled. I have been going to this location for quite some time. Today I was told they could not refill my tank because the fitting thread sealant had turned blue indicating exposure to ammonia! Huh? I am not blaming the employee as she told me this comes from her boss. She even pointed to empty tanks left by other customers with this dangerous issue. She stated her boss told her the fitting can just break off because the alleged ammonia exposure caused corrosion. I went to Globe Propane across the street. They are experts in propane issues and they just laughed over this. They filled my tank without a problem. If you go to u-haul, or any place else, do not just leave your tank because they tell you it's no good. Take it to a propane expert first. I'm glad I did.

Joanne O (Jo)

VERY slow service. Only reason why I came here is because the propane place across the street from uhaul was closed. I didn't even get my propane tanks filled. I only saw 2 employees there and they didnt even aknowledge me or bother asking what I need. If you have a lot of time then come since all you'll be doing is waiting for service.