South Shore Vacuum & Central Vacuums

Lanie G

Everything sucks

Rita Mahoney

My Miele upright vacuum was not working properly. I really like my vac so I took it to South Shore Vacuum on a Tuesday and got a call to pick it up the following Thursday! It’s all spruced up and ready to work!! It had a clog! Thank you Bob for fixing it for us! Bought bags for all our vacuums when I picked it up! So glad to have a local business when we need repairs or bags!! Recommend highly!!

Simply Ginger

This company lacks people skills and basic, common customer service. Dropped off my Dyson Vacuum for repair 12/05/2019. It's been 11 weeks and several phone calls for an update. I've heard, it takes a couple weeks, the part is ordered, back ordered, here, not here and everything in between. What I didn't hear was We appreciate your patience or We're sorry for the delay. I call again and get the unpleasant experience of speaking with Josh whose tone was defensive, unapologetic and tells me the part is on order, the store is closed and I can pick up my still defunct vacuum on Monday. 11 weeks, Not a single courtesy call, status update or apology for poor service.

Mrs. Karen Grasso

Vacuum blows out air instead of sucking in the dirt.