Cabinets To Go - Kansas City

Adam Hutzell

Buyer beware!!!! Cabinets too go sent out THEIR measurement guy to make sure that the cabinets went to the door jam as we requested. He mis measured by 4 inches so we have a 5 inch gap between the cabinets and the door jam. Also exposing the hardwood floors that now do not go to the cabinets (we did a quick fix as u will see in pics but will need to be repaired. We were out of the home during the install as we did not want to deal with it. Our installer installed as he was instructed and while we were gone and the countertop people came out and measured and Cut our countertops to the new incorrect length. Brandon (the manager) instructed us to call customer service and see what they could do. And assured us no more than 24 hour turn around time on customer service getting back to us. They did get back to us and by they I mean a foreign call center that understood very little English. We asked to have a manager call hoping for better communication and we were assured 24 hours to get back with us. Here we sit 3 days later no response with our kitchen a mess. Spending 25k on a kitchen that did not meet our expectations. Also used strange fillers instead of using the entire wall for cabinets on another wall. Pics included. You may save a few dollars using this company but I pray for your sake there are no issues bc this company does not stand behind their product or clean up the mistakes their measurement guys make. Don’t walk. Run from this company. - update 7/6/22 Brandon the store manager said he would replace the cabinets that have the 3 in spacer with a 21 inch instead of the 18 inch that looks silly. Said we would have the 7/1/22. Had not heard anything as of today. Took several calls and e-mails to get a response. Said he could only change them if we take them out ourselves. The installer has already been paid to install this ridiculous design and any more labor to make this right would be on us.

Kathy Rogers

Thank you Kurtis Glenn and Cabinets to Go for my beautiful renovations. I’ve had sooooo many compliments on my cabinets and flooring! Thanks to Cross construction for a great remodel job!

Andy Glendenning

They did our awesome new kitchen. Callie was who helped us, no pressure and really really nice.

Brianna Nash

I had always heard about Cabinets to go, and was beyond excited to have them come to Kansas City. We cannot say enough positive things about our experience with them. The communication was outstanding. I frequently changed designs and asked them to email me the new plan and I would have it almost immediately. The quality also cannot be beat, especially for the price. Simply, any issue we had or changes to be made were solved rapidly. They made the scary remodeling process a breeze. If we ever decide to redo a kitchen again we will for sure use them again! You cannot go wrong with their products of the customer service you will receive!!!