Pizza Hut

Matt Mattie Matthew

Ok, look. I realize that businesses are still struggling for employees these days and what few delivery drivers they might have are majorly backed up right now, but it still shouldn’t take over 3 hours to hit 3 or 4 houses. I called back an hour after getting a message alert saying that my order was out for delivery and I was very understandable about 2 drivers having 4 orders at once on their route, but like I said, the timing shouldn’t be that off!

C'ara Fleming

I placed an order at 4:18pm online with this store. I called at 6:45pm to see what was going on with my order because on the tracker that I was sent it shows my food was still being made for the passed 2 hours. The woman on the phone informed me that she called the number they had on file and I advised her when I updated the address I updated the phone number. She then told me thats the only number she had and that when she tried to call it was to advise me that this store has no drivers. I dont understand how there's delivery service offered in a store and there's no drivers but when I called she did have a driver and offered to redo my order. I asked how long the order would take, she told me "however long the orders gonna take to get done" I asked for a MANAGER to find out that this is your manager thats talking to me like this. I am an account holder with pizza hut and now completely dissatisfied. I will no longer order from this store.

Angela

Such poor customer service! I ordered online for delivery. Was called 10 minutes later and was asked if I could come in to pick up my order, the delivery person had car issues, I said no problem at all. The lady on the phone then stated she would give me 50% off my order. Well great no problem at all. I drove over here to pick my order up. They couldn't find my order the gentleman said, a few seconds later a woman walked up to the door and said can you move your car you are taking up 3 driver's spots. 😂 I look out and said oh I'm sorry I will be rite out. She said no move it now please! I said there's other parking spots available if you need to park immediately! No move your car now he is going to be a few minutes to get what you need anyway she stated. I turned around the gentleman said oh your order wasn't made it's going to be about 8 minutes. I said okay, then asked is the manager available? He stated that the woman who was demanding me to move my car was the manager. I was literally in this establishment for 2 minutes there we're no signs posted that stated it was the driver's parking spots, I always order online, this is my first time ever coming here. To be so rude and impatient as a manger with customers is sad. I ordered from here so often guess I will now look for something else! People fail to realize customer service go along way. Hope this location can work on it!

C Huff

Ordered the edge with extra cheese. Not only did it not have extra cheese. It didn't have a normal amount of cheese. Also it is nothing like they advertise. Also they need to stop cutting the cinnamon bread with the pizza knife. Our pizza tasted like cinnamon. Not a good thing