Creekpointe

Giselle Riley

I have been associated with Creek Point Apts through either friends or family. Through the years I have observed and experienced not only the downfall in the quality of the grounds and inside of the apartment upkeep by maintenance. These apartments used to be the sought after apartments in the area. I am soo disappointed in coming back and seeing how the breezeways are disgusting, the pool is unkept and the sidings need a routine power washing. I am not sure it if has to do with site management being unconcerned or severe budget cuts. Whatever the excuse it is very concerning and brings down the Midlothian area.

Serena Chew

I have been with Creekpointe for almost 2 years now. Management is amazing. Galene the property manager is amazing. Her office is always open and is always there for assistance. I would definitely recommend this property for anyone looking to move and live in a good community. 5 stars all the way.

Lovell White

Creekpointe is a fantastic community! I’ve been living here for 2+ years and intend to stay longer. Galene the Property Manager is phenomenal! And the maintenance staff is excellent! It’s safe, quite, clean and a great place for families.

Samirah Mak

I’ve lived here for four years. I hardly Had any issues but when I do, the way they handle it is so unfair. I absolutely love maintenance , they’re always so sweet so i don’t blame them as they only do as they’re told. My fridge broke down and I called to notify and explained I had just went grocery shopping, I was told he will try to get a fridge from a different apartment and get it to me asap (first off I don’t want another damaged fridge, I pay enough to deserve a new one). I call them this morning for reimbursement as I JUST WENT GROCERY SHOPPING, and was told they acted “accordingly” someone please tell me why it’s 11 am the next day and I still don’t have a fridge but that’s acting accordingly. They are terrible. I pay my rent on time, I’m not loud and almost never complain, unless it’s serious. I have a stove as well that’s damaged and they never want to fix it they said I don’t “need a new one just yet” but when the building burns down blame creekpointe apartment managers. Seriously dissatisfied with management. Edit since I can’t reply to the owner: I have no issues with maintenance, they’re awesome! I have called before and informed them about the stove and no one has come. I’ve called twice, it should be in your records. As far as the fridge, I called when I got home from work, as soon as I saw the damaged fridge I called immediately and didn’t get a replace til 12 today. So that’s not acting accordingly. I just spend $200 on groceries that is now trashed and you refuse to reimburse me due to the fact that “it was accordingly”. That would be accordingly if I got the fridge within the hour, not 16 hours later. But again, maintenance is not the issue guys, they are awesome. It’s the management that sucks.