AAA Los Alamitos Insurance and Member Services

Category: Insurance agency in Los Alamitos, California

Address: 3480 Katella Ave, Los Alamitos, CA 90720, USA

Phone: +15624300787

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

julie farrell

Mar 12, 2022

Got here at 12:15 and they close at 1 … been a member for 30 plus years and they stated they are refusing any walk ins. Seriously unprofessional

Cath Ron

Feb 11, 2022

A nice young man helped me renew my auto registration there. I didn't receive my notice in the mail. He said, a lot of people didn't receive their statement either. Go figure, blame it on Covid. Have a safe day out there.

Rachel Lopez

Oct 13, 2021

This office really needs help in efficiency. They Open Late and Close early ( when most people are at work) so most of us need to come at lunch. Which means customers want to be serviced quickly and efficiently. I went in to get a paper notarized on my lunch break. There was a total of 3 people total in the waiting area. I asked how long the wait would be ( there were 5 employees in the main hub only one was this a customer) I was told I had 2 people in front of me and they all notarize so not long. During my wait I observed many people walking in and every time they asked a question it took 3 employees to help them, Instead of 5 employees helping 5 clients you have 3 employees helping 1 client on a questions about car tags, chiming in on their personal experiences and then moving off topic to personal conversations. Not only that but I walked up and asked how much longer only to be told soon. I then observed staff having conversations with customers that had nothing to do with services... like Buddy Hollies plane going down and what that did to the history of music. I walked out after 1 hour of waiting. I noticed a lot of employees in the cubicles just sitting instead of helping out. In the hour I was there only 1 person in front of me was called up. Honestly with grocery stores now doing DMV services, and booking trips online , and most car places and insurances now offer road side assistance I may just need to cancel my membership.

SOCKITTOMECAKE

Mar 17, 2021

Staff tries to get people out as soon as possible before they start complaining. Wait times are reasonable (5 to 20 minutes) depending on what you need. Some staff are happy and upbeat while others are not. However, everyone appears to be friendly and helpful considering the amount and type of people they need to deal with on a daily basis. At least it's better than going to the DMV.

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Questions & Answers

Can i pay my vehicle registration and get the tags thru this office?

Jeanine king | Aug 21, 2019
Bernie Aguila | Aug 21, 2019

As long as you're a member you can do those conveniently in any of their locations.

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how to make appointment... los al branch does not answer the phone.

C Joy Sachs MD, MPH | Aug 20, 2020
Agustin Gonzalez | Aug 20, 2020

No need of an appointment service is fast.

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Can I pick up title for my car at AAA

susana lopez | May 22, 2022
Mezi Halet | May 22, 2022

The title will be sent to your address after 2 to 3 weeks after you provide insurance, registration and smog at AAA OFFICE.

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Can I renewed my License

Angelica Machuca | Aug 20, 2020
Brooke “Tink” Whitehead | Aug 20, 2020

I just tried to do the same thing and they can do almost everything but do your license you have to go to DMV I suggest you make an appointment hope I helped

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Do you have sea world tickets?

Amy Thomas | Aug 21, 2019
Regina Smith | Aug 21, 2019

I think so. Not sure

I am receiving via email a notice to renew my vehicle registration on line; I do NOT want to do this but rather choose to renew my registration at an AAA office. Will I automatically also receive a mailed request to renew my vehicle registration

Karen Swenson | Jul 23, 2022
Gamini Edirisinghe | Jul 23, 2022

You can do the vehicle registration at an AAA office. You need to have AAA membership to receive those services at AAA.

Can I get the real id dl

Linda Nelson | Feb 21, 2022
Charlene Anderson | Mar 23, 2022

The Los Alamitos location does not issue the Real ID cards. You need to call around and find out which locations fo.

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Can I get replacement tag for my car

robert smearman | Feb 21, 2022
R Johnson | Feb 21, 2022

If you are a member of AAA yes you can get a replacement tag for your car whether you need a complete license plate or you just need the new sticker. As long as the vehicle is registered in your name. If it is registered in your company name and you use it for professional purposes then they are not allowed. Because of the rules s DMV has given them. It is for personal use only. You can always call the office directly and ask any specific questions this is a very good office very helpful staff.

Can I make insurance payment at Auto club without mailing it?

Carl Houston | Jan 22, 2022
Tim Karanick | Jan 22, 2022

Yes

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Do you take passport photo at the Los Al office?

Rebecca Nakasue | Jan 22, 2022
Tim Karanick | Jan 22, 2022

Yes

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Can I get a real ID at your office?

George-Red Clark | Dec 23, 2021
Suzette P | Dec 23, 2021

Yes. Check website for items you need to bring.

Does aaa have notary service?

beryl henry | Oct 24, 2021
E Choe | Oct 24, 2021

Not positive, but I think so. I'd call them directly to make sure & make an appointment to minimize wait.

Can we transfer the title of ownership here?

Jeyashree Sridhar | Aug 20, 2021
Kim Melby | Aug 20, 2021

Yes, at least one of you must be a member.

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Can I get a replacement registration card at ..aaa..I don’t need a sticker

Marsha Harris | Aug 20, 2021
Paul Marchese | Aug 20, 2021

Yes they can print a duplicate registration card there for you. Now I don't know if there is a fee. Might be and you must be a AAA member.

Does AAA sell san Diego zoo discount tickets

Diane Reksc | Aug 20, 2021
Tami Garland | Aug 20, 2021

Don't know didn't ask

Do I need to make an appointment to get a Passport photo @ Los Alamitos CA AAA office?

David Brandt | Aug 20, 2021
Osa Ysn | Aug 20, 2021

Yes

can I change an address on drivers license

Lorna Reyes | Aug 20, 2021
Randy DeTarr | Aug 20, 2021

Yes

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I don't have the registration renewal form. CAn I still pay for it there?

Ida Bucag | Aug 20, 2021
Richard Olmeda | Aug 20, 2021

Yes

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Can you apply for extensions

Andre Adams | Aug 20, 2020
Lee Walker | Aug 20, 2020

I believe you can. Not 100% sure though.

Do you sell discount tickets to universal city

Barbara Keith | Aug 20, 2020
Dane Harris | Aug 20, 2020

Possibly :)

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Can I renew my license @AAA or do have to go to DMV?

Jan Goodwyn | Aug 20, 2020
Ylla Soto | Aug 20, 2020

DMV

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Can I get disabled plates here n transfer title here?

Brooke “Tink” Whitehead | Aug 20, 2020
Sharon Durgin | Aug 20, 2020

Yes I got mine there

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what is your fax phone number

Leo E Fabre | Aug 20, 2020
Tips4Home Sellers | Aug 20, 2020

Call AAA directly!

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How long does it take to get a new passport?

Kathy Lanigan | Aug 21, 2019
Russell Wong | Aug 21, 2019

You can't get a passport at AAA.

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Can I pay my $15 reinstatement fee for a suspended license

Butch Montgomery | Aug 21, 2019
Lori Davidson | Aug 21, 2019

I'm not sure. If it's a driver's license you probably have to go to the DMV. I'd call AAA first, though.

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Can I register a new vehicle while I’m waiting for the insurance policy?

Adam Green | Aug 21, 2019
Russell Wong | Aug 21, 2019

Need insurance first.

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Do you sell discount tickets to Disneyland. I am looking for a one day park hopper.

Joanne Watanabe | Aug 21, 2019
Christine Fredlov | Aug 21, 2019

1 day tickets only sold through Disney. We do 2 day- 5 day

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I am a AAA member, I have a dmv power of attorney for my daughter's car, can I get replacement tags?

David Yacono | Aug 21, 2019
Christine Fredlov | Aug 21, 2019

You cant sign the 156 with POA, only can be done at DMV.

Do they due new car transfers?

Mark Keaneman | Aug 21, 2019
Benjamin Zuckerman | Aug 21, 2019

Yes, four members, and not dealer transfers.

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Can my husband renew his placard at your office? He is going from Temporary to Permanent.

martha flores | Aug 21, 2019
Regina Smith | Aug 21, 2019

Go to DMV

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Can I submit an application for a replacement license plate at Auto Club? We have lost our front license plate.

Kathi Ferguson | Aug 21, 2019
Lori Davidson | Aug 21, 2019

I think you have to be a member.

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Can i register my son's car at AAA even if hes not a member?

Antonette Del Mundo | Aug 21, 2019
Christine Fredlov | Aug 21, 2019

No the registered owner must be a member to do any dmv transactions. I work in the branches

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Do you carry the DMV handbook to prepare for CA Driver's License test?

Paul Chan | Aug 21, 2018
David Hennek | Aug 21, 2018

Online is BEST

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How fast can I get a proof of insurance card

George-Red Clark | Aug 21, 2018
Russell Wong | Aug 21, 2018

No problem. Just go in and get it.

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Can I order English pounds on line from aaa ?

Dan Galliani | Aug 21, 2018
Eric Owen | Aug 21, 2018

I don't think so..

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can I get a replacement Drivers License at the Los Alamitos location?

Stacey King | Aug 21, 2018
Russell Wong | Aug 21, 2018

Nope. DMV.

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Can you remove a lien from a title?

Alice Labranche | Aug 21, 2018
Russell Wong | Aug 21, 2018

Call them and check.

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my car might not pass smog before registration deadline. If I pay for planned non-operation before registration deadline do I have to pay regular registration and penalties because I only paid the non-operational fees before deadline?

Carole Pomerantz | Aug 21, 2018
Paul Morrison | Aug 21, 2018

If you pay the non-op fee you still have to pay the registration after it passes smog. It's a little less due to the fact you already paid non-op.

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Do you have to be a AAA member to use AAA DMV services?

Ed Cashman | Aug 21, 2018
Dylan Palomino | Aug 21, 2018

Yes , you have to be a member .

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can I do change of title on the sale of my car at this facility?

lee underwood | Aug 21, 2018
Russell Wong | Aug 21, 2018

Yes.

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Are you open monday

Dan DeRosier | Aug 21, 2018
Claude Medic | Aug 21, 2018

Open Mondays ❕

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My wife is going to el Salvador 2 12 2018 but saw that her passport expires 2 10 2018. Can you help her problem.

Kenneth Streltzoff | Aug 21, 2018
mark balue | Aug 21, 2018

U can go into office to get passport photos and info on getting passport renewal.

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We have a premier policy. What information can you give me regarding towing?

Kitti Coburn | Aug 21, 2018
Richard Crowe | Aug 21, 2018

I used to have a Premium Membership. That membership provided 200 miles of towing per incident. If you're asking about AAA Insurance then I have no idea. Check the website for complete details.

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do you renew pass ports?

Tammy Huesca | Aug 21, 2018
Claude Medic | Aug 21, 2018

No

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can i pay my Moms registration renewal?

Hector Flores | Aug 21, 2018
R L | Aug 21, 2018

Of course

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