CarMax

Category: Used car dealer in Irvine, California

Address: 9501 Research Dr, Irvine, CA 92618, USA

Phone: +19493410801

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 9AM–9PM

Reviews

Ron Feezor

Aug 6, 2022

Most was great. Alex M, our sales rep, was extremely helpful, responsive, friendly, and a great representative of CarMax. The whole process of getting our car was quick and efficient. Only bothersome issue was the fact that the infotainment on the “new” car was still loaded with the previous owner’s data which leads me to believe our trade in was not wiped clean as we were told it would be. Mostly a nice experience.

Farah Marandi

Jun 9, 2022

It's the most easy process. We got a quote online. Scheduled an appointment. When we went to CarMax, we were asked a couple of questions. We waited and then we signed some paperwork. And we received our check which was the same amount as quoted on line. Easy and professional. An excellent and wonderful experience. Thank you so much CarMax

Nathaly Ibarra Santillan

Apr 26, 2022

I went on Saturday to look for the best deal I could find and I did! Jeff Nickell help me through the whole process. I thought I knew what I wanted but I ended up buying something completely different. He was very patient on showing me the different cars I wanted to check and knowledgeable of all the details of each car which definitely helped me to make a decision. Also, all the staff overall was very friendly and helpful. Highly recommended!

Y Choi

Apr 6, 2022

It's such a nice experience working with CarMax in Irvine. I sold my minivan there and from getting a quote to getting a check was a breeze. Reception was very prompt and straight forward, inspection was just a simple wait for 25 minutes, the people at the business counter however, where you take the final assessment of your car, need some customer service training. Finally Caitlin helped me to sign documents and she was very nice explaining everything I need to know. It was very pleasant to talk to her to finish the process. Highly recommended.

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Questions & Answers

At Carmax, is it possible to purchase a vehicle for $5000 cash?

Michelle Lingel | Aug 21, 2018
Rachel Luera | Aug 21, 2018

I bought my son a car for 6000, low mileage, clean, great car. Paid extra for maintenance contract

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Good day!!! How can I do and what requirements are needed to enter the auctions?

Alejandro Martínez Colombres | Aug 21, 2019
Melody Castillo | Aug 21, 2019

There are no auctions. You go in with Pay stubs or Proof of income They run your credit check. Pick out a vehicle and they will start the process. Don't forget to get the caremax Protection plan well worth the money. It saved me $6,000 in car repairs. Worth it!

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I have a 2008 Honda Accord with 106K miles that has a dead starter motor and I don't want to pay to replace. Does CarMax buy cars that are currently not running?

William Neville | Jun 21, 2022
Karen Botticello | Jun 21, 2022

Yes

We have two car to sell. I woulk like to get an appraisal and make an appointment. What time we can go to there at Irvine carmax? Thank you!

Lan Wang | Aug 20, 2021
Lan Wang | Aug 20, 2021

How about this afternoon about 3:00pm?

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Does Carmax buy back used cars?

Jon Wiemann | Aug 20, 2020
Nor Atsoc | Aug 20, 2020

Yes, Carmax is the largest buyer of used cars.

Can I make appointent for next week

Sergio Cabrales | Aug 20, 2020
Manny Robles | Aug 20, 2020

Yes

I,m interested in a car they have for sale with only 16,000.00 miles is that possible.? Does CarMax sell leased cars

Veronica Rasmussen | Aug 20, 2020
Paul Vargas | Aug 20, 2020

No leases on used cars. As far as miles and price they are firm which is dumb....you're better off finding the same car elsewhere privately or seeing if the reps will work with you. First thing first get a loan thru your bank. Car dealers make their money from financing and service so if you show them they are about to lose money, they may give you a discount to keep the financing in house

CarMax has a car for sale with only 16:000 miles how can that be Are CarMax franchised ?

Veronica Rasmussen | Aug 20, 2020
Lucky DAutoInc | Aug 20, 2020

Only whats can telling they has best deals

If we find a car we want to buy or lease at Car Max, can we return our leased car to Car Max?

Dana Blakely | Aug 20, 2020
Gar Rick | Aug 20, 2020

Yes of course

I am looking to sell my car as I am leaving the area. You have been recommended. Do I need to set an appointment?

Shellagh Marshall-Young | Aug 21, 2019
Jad Allam | Aug 21, 2019

Appointments are a great idea, especially on weekends. If you don't set one up, the wait is around 30 minutes. The evaluation itself takes 15 to 20 minutes. From comparing between different dealerships, CarMax seems to provide the most competitive offer. Good luck!

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do you have any wheelchair vans?

A Google User | Aug 21, 2019
Christina Mansour | Aug 21, 2019

If you're asking about vans already modified to carry a wheelchair, probably not. But you can look in their inventory online.

does CarMax buy old/junk cars ?

Antonio Garcia | Aug 21, 2019
Christina Mansour | Aug 21, 2019

No. They only buy cars that they can turn around and sell to someone else.

How far will a drop off car go milage wise

Darrylin Girvin | Aug 21, 2019
Christina Mansour | Aug 21, 2019

Not sure what drop off car is but I'm guessing an at home estimate. This is from their website "Q: Where is Home Delivery available? A: CarMax Home Delivery is available within a 60-mile radius of the following cities: Raleigh NC, Charlotte NC, and Atlanta GA. We can deliver to your home or place of business as long as the address is within North Carolina or Georgia." "Q: Can I have any car delivered to me from any CarMax location? A: You can choose from our nationwide inventory of used vehicles at 150+ CarMax locations. Depending on the location, a transfer fee may apply. However, certain vehicles are not available for delivery, including new and Toyota Certified Used vehicles at our locations in Laurel, MD, or Kenosha, WI, and any used vehicle listed as nontransferable."

Can I buy a car for under 5000 dollars

Mary Fierro | Aug 21, 2019
y516 Pepelaz | Aug 21, 2019

No, in carmax just fresh car, minimum is $8000, you can use carmax..com to check prices

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Is it possible to get price estimate for car we want to sell over the phone or is it necessary to bring in?

Joel Enrique Gomez Cardenas | Aug 21, 2018
Zachery Olson | Aug 21, 2018

Bring it in to them. It takes 30-40 min to get an estimate usually. They give below Blue book but not a fraction of blue book. Private sales always can get a higher dollar amount if you have the time AND can detail out the car AND know how to negotiate. I think Carmax gave me a fair price without any hassle.

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Do you sell rv

DANNY CONTLA | Aug 21, 2018
Michael Scott | Aug 21, 2018

My mother just bought a car from CarMax in Irvine not too long ago and while I was there I didn't see any RVs so I would say that no CarMax does not sell RVs

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Why does the description of the Corvette Z06 say it has memory seats and other luxury options when this does Not???

Dwight Alexander | Aug 21, 2018
cameron corp | Aug 21, 2018

As a consumer, you need to do your homework first. It's lazy to blame the dealership on easily accessible, online information.

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