AAA Pasadena Insurance and Member Services

Category: Insurance agency in Pasadena, California

Address: 801 Union St, Pasadena, CA 91101, USA

Phone: +16267950601

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Micah Dorsey

Jun 13, 2022

Mark was an excellent associate, he was polite, fast and very knowledgeable.

Joanne Jordan

Apr 29, 2022

We went to the Pasadena, CA location on 4/8/22 to register our vehicle. Their DMV services are awesome. It is fast and easy and the Auto Club staff are knowledgeable and very professional.

A Soul

Feb 4, 2022

Zero star really. Dump of an office. Very lazy and incompetent people work for AAA. They will tell you any misinformation to get you to leave without helping you so they do not have to do any work. This happened to me so many times. The worse customer service around. No one listens to you. Absolutely no activity in their brains to process anything you say to them. I had to wait for almost 45 minutes just so they can treat me like this. Go to the DMV if you need help and not AAA.

Letty Porter

Nov 28, 2021

The lady at the front counter is super nice, and noticed I was a little upset, she quickly noticed and was extra nice. Very kind of her to do. The guy at the window was nice too. I’ll always be back to this location, I appreciate kindness.

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Questions & Answers

Can I renew My auto registration at this location?

Mary Okamuro | Jan 22, 2022
Nedajah Renèe | Jan 22, 2022

Yes

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I am buying a car and getting transfer done here, but do they check car if everything is fine with the car ? Or how can I make sure the car I am buying has no issues? Thank you for helping out , in advance

N later | Aug 21, 2018
salty roe | Aug 21, 2018

AAA does not itself check the cars. You need to take it to mechanic for that. I Recomend Wards Service in Monrovia which is a AAA approved garage doing business in the area since the 1920s

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Can we make an appointment at the pasadena branch?

Marianne Chew | Aug 20, 2020
Susan H | Aug 20, 2020

I was able to park and go to a signin table outside. They told you how long the wait would be and then you could sit in your car or wait in the shade to receive a text that it is your appt time. It worked very well

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Can we get a copy of my title?

ECHOSMITH ECHOSMITH | Aug 21, 2018
Ej M (e j) | Aug 21, 2018

Yeah, I believe that you can ..

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Do you have International Driving Permit based on the 1949 Geneva Convention?

Jennifer Kung | Aug 21, 2018
David Schonhardt | Aug 21, 2018

Please talk to AAA and they will explain.

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Can you pick up DMV books to take test in English

Karen Shelton Brown | Aug 21, 2018
Ej M (e j) | Aug 21, 2018

Of course, isn't English still the language of the land? Lol

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CAN I RENEWAL MY DIVERS LIC ONLINE

EUNICE GALLEGOS | Aug 21, 2018
Dave Olson | Aug 21, 2018

Auto Club does not handle driver's licenses that is the DMV only

Can I renew my Calif. driver's license at AAA?

Bill Peterson | Aug 15, 2022
Jr Rodriguez | Aug 15, 2022

No, only through DMV

Do you provide notary services?

Freda Surace | Jul 21, 2022
Christopher Conover (MysterX) | Jul 21, 2022

Yes they do. Make an appointment on their website first.

Can I transfer a title at a AAA office?

James Williams | May 22, 2022
Joanne Jordan | May 22, 2022

Yes, as long as you're a AAA member.

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We had a "Vehicle Emission Recall" on our 2013 Prius. At the end of the day the Toyota dealership handed me a "Proof of Correction" pink slip. Do I need to file this with the DMV?

Nicholas Hormann | Jan 22, 2022
S B | Jan 22, 2022

I too had a recall on my Chrysler & took the DMV form with me to Triple AAA & they did the rest! It went smoothly

I'm a AAA member. Can I pay my son's car registration through AAA?

Raudel Flores | Nov 23, 2021
Brian Soos | Dec 23, 2021

Yes

AAA currency exchange?

Wayne Hunt | Sep 24, 2021
Cat Geer | Sep 24, 2021

Not that I know of.

Can you help me get my TAP card so I can get Dial a Ride here in Pasadena

Joyce Daly | Aug 20, 2021
Diana Salazar | Aug 20, 2021

Sorry, I don't have that information.

can i get a real id here

A Google User | Aug 20, 2021
Rick Freeman | Aug 20, 2021

Nope

Can the Auto Club assist me in a hearing for license suspension?

Georgie Erskine | Aug 20, 2021
Shift26 | Aug 20, 2021

Doubt it

i did not receive a DMV renewal form in the mail and my registration expired on January 2nd. Can AAA get me the information and necessary forms? I can pick up at the time appointed by AAA.

Marilyn Delanoeye | Aug 20, 2021
Jonathan Franklin | Aug 20, 2021

Just go down to the office and give them your car information. They will pull up whatever fees that are needed to be paid and you can take care of it right there. You will receive new registration paperwork and stickers in hand. Note: they only take cash, check, or credit card. No debit.

I need to register my car. What's the protocal and how long is the wait?

Jon Bowles | Aug 20, 2021
Tony Rangel | Aug 20, 2021

If you're asking about registering a vehicle I am not too sure about that if they even register a vehicle there I really don't know if they do or don't I never tried to register vehicle there but I do pick up my tag renewals there and to pick up your tag renewals I'm in and out in about 10 to 15 minutes if that

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Where can I buy a battery for my car? Doesn't AAA have discounts for such?

Catherine Barsotti | Aug 20, 2021
p ortiz | Aug 20, 2021

Yes, and they will bring it to you and install it also!

Can I pay my registration here?

Karin Robinson-Smith | Aug 20, 2021
Kim Gleason | Aug 20, 2021

Yes cash or check only

Regarding DMV registration, I mailed a check on May 9th for amount due. Registration expired on May 20th, but I have not received the new license plate sticker. Can I find out when it will arrive or go into the AAA branch to obtain the sticker ?

Bruce Epstein | Aug 20, 2020
Traci Haleen | Aug 20, 2020

They are open. Strict rules. We waited outside for 20+ minutes. One person at a time. FYI I did my renewal online and in 11 days got my sticker & I'm a AAA membership, go figure.

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What does one do if they are 76 yrs old and have a weak immune system and a date of March 25 to take the written driving test?

Elaine Silberman | Aug 20, 2020
Roland P. Pineda | Aug 20, 2020

No info...at this time, not a priority 4 u. Stay healthy until things get back 2 normal

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I am planning a visit to Thailand. Can TripleAAA help me with this?

Toussaint McCrae | Aug 20, 2020
Lou L | Aug 20, 2020

I believe they have a travel agent that helps , best if you call or go down and ask

It's open on Saturday?

Manuel Guevara | Aug 20, 2020
Tim C | Aug 20, 2020

You should check their website or download the app to check which locations are open on Saturdays. But yes, this location is open on Saturdays.

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Will I be able to get a temporary day tag Sat. to be able to drive my car to Cash for Clunkers sunday?

Kaitlyn Delgadillo | Aug 20, 2020
Bud Reagan (Nightowl) | Aug 20, 2020

AAA opens at 10am Sat. I got a temp tag so yes you will also.

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what is the cost of membership

Regina Whitcomb | Aug 20, 2020
Robert Clements | Aug 20, 2020

If you are first starting out, it is $51 plus a 20 dollar initiation fee=$71 the first year. If you set up your email an phone number, then you can add one other person in your household for free for the first year.

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Registration, renewals, can I go pay at this office?

Ana MURATALLA | Aug 20, 2020
Brian Soos | Aug 20, 2020

Yes

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Can I renew my auto registration in the Office? What do I need to take with me.

Ana MURATALLA | Aug 20, 2020
Roland P. Pineda | Aug 20, 2020

Just cash or check

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I am transferring title. Do current and new owner both have to be a member or just one of them? Thanks!

Wade Wei | Aug 21, 2019
Teddy Ahn | Aug 21, 2019

Both

Does auto club issue 1 day moving pass?

JasonJ Landis | Aug 21, 2019
Momar Athj | Aug 21, 2019

Call

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Does anyone know if AAA takes appointments for passport photos? I tried to call the local branch and it's just a giant phone tree with no human in sight to talk to..

Diana Hsu Morris | Aug 21, 2019
Tim C | Aug 21, 2019

Just go to the AAA branch, it's not a long wait.

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I feel the gasoline Mfg. They saying they are not making enough why don't the Gasoline industry why are storing fuel in closed service stations around the state just to save it to make larger profits

Keith Wilde | Aug 21, 2019
Roland P. Pineda | Aug 21, 2019

Relatively speaking, when they mess up, they pass on their mistakes 2 us especially in Ca.

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Do you have Notary Public services at the Pasadena office? Can we make an appointment?

Steven Barkan | Aug 21, 2019
Juan Gonzalez | Aug 21, 2019

You can always call and make an appointment when you do that check to see if they have a notary there

Do you have DMV handbook available?

Godelieve Manuel | Aug 21, 2019
Rory Caraway | Aug 21, 2019

If you want to make an appointment yes you call them so your not waiting in a long line

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do you have DMV test booklets

Erna Taylor-Stark | Aug 21, 2019
Tom Dvojack | Aug 21, 2019

Call them.

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Does owner of vehicle need to be present to transfer title to me?

director Friends In Deed | Aug 21, 2019
Troy Coe | Aug 21, 2019

Not sure call them

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How long do you have after CA drivers license expires to renew you license at DMV without any penalties?

nancy marquart | Aug 21, 2018
Chef Avinash Kapoor | Aug 21, 2018

10 days

I never received my new updated registration and tags. Is this something I can do at AAA or do I need to go to DMV

Sharmon Keasler | Aug 21, 2018
Caron Garcia | Aug 21, 2018

Yes do it at Auto Club So much faster

Can AAA help get duplicate Driver's License (mine stolen)?

Nettie Coleman | Aug 21, 2018
Percy Tucker | Aug 21, 2018

No

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Does AAA have CDL applications? I realize they don't process them. But I thought they might have them.

Ron Rosen | Aug 21, 2018
salty roe | Aug 21, 2018

Get CDL forms at DMV website

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Can DMV license test be taken at AAA?

Sal Aguilar | Aug 21, 2018
Curtis Thomas | Aug 21, 2018

No, you would to go to the DMV, it is best to make an appointment first or be prepared to be there all day.

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Can I get a disability placard at AAA (have MD signed form) or do I need to go to DMV?

CYNTHIA GITT | Aug 21, 2018
Sarah Avelino | Aug 21, 2018

You can bring it to AAA and get a placard guess there some AAA who can't give placard but at Pasadena, Grand at Monrovia, Chino

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Do you provide currency exchange services ($US to pesos?)

Marsha Dawe | Aug 21, 2018
Carlos castillo “La calandria” | Aug 21, 2018

Yes they do

HOW CAN I FIND THE OWNER OF A CALIFORNIA LICENSE PLATE

kathy gill | Aug 21, 2018
J C | Aug 21, 2018

DMV won't release the info unless it's required by law

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Does the Pasadena Auto Club offer the Senior Drivin Course?

Liz Johnson | Aug 21, 2018
salty roe | Aug 21, 2018

Check on line for any class offerings.

Are they open today and can i switch a title here ? I do have triple A though. Just am unsure of the process. Please help.

Alex Melnick | Aug 21, 2018
Turin A | Aug 21, 2018

It's the only place i transfer title with. So much easier the DMV. Alex is right, cash or check only for DMV services. Check on holiday hours before you go in

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How to renew passport

Lynn Sager | Aug 21, 2018
Arlene Okimura | Aug 21, 2018

I don't know if you can renew your passport @ an AAA office. I know you can take passport photos there cheaper than most places. You can get the form @ most post offices & @ some locations can have your picture taken there. Otherwise go online to download the form & mail the form with your current picture & expired passport.

what time do u close today?

leza price | Aug 21, 2018
Lily Olan, MSW | Aug 21, 2019

2pm

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