AAA Los Angeles Insurance and Member Services

Category: Insurance agency in Los Angeles, California

Address: 2601 S Figueroa St, Los Angeles, CA 90007, USA

Phone: +12137413686

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

J M

Aug 4, 2022

I had an accident 5 years ago and AAA was amazing; they called me about everything and took care of everything right away and informed me of what they were doing and progress. My daughter got rear ended by a huge truck and Jeffrey Eddie of AAA told her she needed to call Geico's claims department and find out what is going on and then go an rent her own car and pay for it until the other insurance took care of things. "The ball was in her court"... WHAT??? AAA is the worst carrier now! GEICO, the other guys insurance that HIT her, actually walked my daughter through everything and helped her 10x's more than AAA and got her a courtesy vehicle from the body shop where they told her to take her car... WOW... I called AAA 's John Campa (Manager of Claims) in particular; no call back. After 30 years of being with you, Im going to GEICO. They are soooooo much more professional!!!!! HORRIBLE service especially to an 18 year old girl in her first accident that was not her fault and you, AAA, hung her out to dry. Thank you GOD for GEICO!!!!!

Charlie Mendez

May 6, 2022

The truck driver ledt me stranded wouldn't waot for me to get money transferred to get towed home. The office who i complained to saying i was dying of dehydration didnt care and hung up on me after redirecting me to 3 different people who didnt want to deal with me or my complaints about their employee. The operater was rude and interrupted me and ordered the driver to leave me behind in the middle of nowhere with no water.

Young Ralph

Apr 29, 2022

I came into AAA for a lost registration, and come to find out it was suspended for no insurance which I called back in November 2021 to add on and the representative that I spoke with said it was added but it wasn't added. Then I called back in February 2022 and still the same thing. Fast forward to April 2022 when I need the registration it's suspended so I speak with Jovonnah Hyde and she clears everything up for me with ease, Which I should of done was came inside rather than a phone conversation..... But I just want to say jovonnah went above and beyond to make sure this situation was handled in the correct manner and I'm very happy with her level of customer service.

Nicolas Nelson

Apr 14, 2022

We love this AAA office. They make all the hard stuff easy: car insurance, VIN verification, car registration, drivers license renewal (unless you need to retake the driving test), smog certification, they can at least help with title problems too. They even have a great travel agency. And ski lift ticket discounts! You must be a AAA member, of course. We have maintained our membership for more than 30 years, not just for the roadside assistance but for full access to all this other stuff. I always go here first before going to the DMV, and 90% of the time, they can take care of it, whatever it is. Short lines, comfy chairs & travel magazines in the waiting area, beautiful building, friendly staff… well worth the annual membership fee.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can you pick up car registration tags fron AAA if you already paid fees on line to dmv...I needed to get a smog test which I just had done

Felicia Peacock | Aug 21, 2019
Sands “Sands of Time” Time | Aug 20, 2021

Take the proof in and pickup your tags.

Can I renew my registration there

Deniese Waasdorp | Aug 21, 2018
Angelica | Aug 21, 2018

They have all DMV services there!

Read More

CAN I GET A HANDYCAP PLACK

Carol Ellis | Aug 21, 2018
Dietra Danielle | Aug 20, 2020

Yes they will give you a handicap placard

Read More

where do you park?

fiesta fashion | Aug 20, 2020
Aura Hijleh | Aug 20, 2020

Pull up to the front gate on Figueroa, they'll open the gate for you, if you don't find parking at that area, there is an extended parking at the back of the building that is extremely large, so you shouldn't have a problem

Read More

Does this AAA take passport pictures?

Kendal Tomlin | Aug 21, 2018
Deneen Johnson | Aug 21, 2018

Yes

Read More

Can someone else walk in and pay for my tags?

Maria Torres | Aug 21, 2018
Momar Athj | Aug 21, 2018

I doubt it because you have to use your membership

Read More

Any thoughts on AAA auto insurance charging a finance charge to have auto insurance the rest of the year? I mean, I came to AAA for auto insurance not to get a loan. Is this a new trend in the auto insurance market?

Gerald C. | Aug 20, 2020
Blac Williams | Aug 20, 2020

Yes it's absurd i've had AAA insurance for years and if you don't pay the premium in whole then there's a finance charge every month you make a payment. I don't get it either but that's what it is.

Read More

Are all your phones down? We are trying to get ERS for southern california.

Annette Larsen | Aug 21, 2019
Arturo Marquez | Aug 21, 2019

Yes all phones are down sorry

Read More

What is the address located in los Angeles

Tammie Ford | Aug 21, 2019
Fidel Argueta | Aug 21, 2019

2601 s figueroa st

Read More

Can I register my car there

Virginia Cendejas | Aug 21, 2019
Ja Chai-Murphy | Aug 21, 2019

Yes you can.. The plus benefits of having a AAA membership..

Read More

Can I get a disabled placard at this location

Gilbert Ybarra | Aug 21, 2018
max dixon | Aug 21, 2018

No only dvm

Read More

I have a flat tire and no spare beyond the 7 mile tow allowance can I purchase a tire thru Aaa

chuck stewart | Aug 21, 2018
Port Lena | Aug 21, 2018

No they can tow you to the nearest tire shop

Read More

Can i get licence plate on my new car ? N how much will it cost me?

Nancy “Triste” Moreno | Aug 21, 2018
Stephanie Warren | Aug 21, 2018

For plates $21. If the car has already been registered in your name then coo. If you need to complete a transfer it can't be from a dealer, auction or lien sale. We do private party transfers only. Hope that helps.

Read More

CAN I GET MY REAL I'D THERE

Ellen Greene | Oct 24, 2021
Frank C | Oct 24, 2021

They are able to assist with real ID if you have completed the real id application online and gotten a confirmation number, call the membership line so they can connect you with the corresponding department and give you a walkthrough

Does the Encino office have appointments for Real ID?

Joe DiStefano III | Aug 20, 2021
Larry Teran | Aug 20, 2021

Hi Joe, I'm not sure. You might want to call the Encino office or go to their website.

Does the West Hollywood office handle Real ID?

Joe DiStefano III | Aug 20, 2021
Rosie Sanchez | Aug 20, 2021

Good morning Mr. Distefano, I believe, the Real ID card, has to be processed by the DMV only.

Read More

do you replace transfonder, because there is no beep sound.

Mike Choi | Aug 20, 2021
Rosie Sanchez | Aug 20, 2021

not need for beeping, they spark the light when you go through it easy to see ..... unless someone driving your car while you sleeping .😴

Read More

Can you get California ID at AAA

Lamar Williams | Aug 20, 2021
Ray Ray Mency | Aug 20, 2021

They said anything u can get at DMV u can get with them just call

Do aaa service cars?

Kevin Young | Aug 20, 2021
Edwin Marin | Aug 20, 2021

No. But this place has a Smog Check service

Read More

Now with Covid do we need to make an appointment for DMV services?

Karla Palma | Aug 20, 2021
Kum Yi Troy Smith | Aug 20, 2021

No appointment is needed, you would be required to check in outside at there desk, and when they are ready for you they would text you. You wait in your car for the text. Safe and Easy

do i need to make appointment for smog

Hector Flores | Aug 20, 2021
LA County | Aug 20, 2021

Actually for a AAA smog I'm not sure but other places u don't have to..

Is the smog check open?

Jay Jones | Aug 20, 2021
Tim Lavery | Aug 20, 2021

Yes, 8:30 am - 4 pm, M-F

Read More

I have a vehicle with Non-Operational status. If I bring current smog certification and registration fees to AAA on Saturday, can I secure current registration?

David Louie | Aug 20, 2021
Pedro Zepeda & Sandy L | Aug 20, 2021

Yes, they should be able to help you.

Read More

I cannot find my current DMV Registration papers? Can I pick it up at the downtown DMV Office?

Muthiah Nachiappan | Aug 20, 2020
A. “Nettie” Palmer | Aug 20, 2020

Yes, If you have a AAA card you can also go there and get a copy of your registration papers.

Can i do transfer seller @,buyer i buy a car 2 day ago i need to transfer to my name ..i a member

Antonio Hernandez | Aug 20, 2020
Jm Domanay | Aug 20, 2020

Yes, bring all documents

Read More

is the notary open?

Song Choi | Aug 20, 2020
mike jones | Aug 20, 2020

Yes

Read More

You have Late hours store

Luis Nunez | Aug 20, 2020
A TURNER ARCHIVES / A TURNER ARCHIVES | Aug 20, 2020

Business hours all I know 9a-5p www.aaa.com for info

I would like to know if I could put there a car not in service and how much it would cost me

Carlos Garcia | Aug 20, 2020
bruce moore | Aug 20, 2020

Unable to answer due to language barrier

Read More

I would like to know the prices on how much aaa membership costs and what it takes to get it

Carlos Garcia | Aug 20, 2020
Jeanneth Chavez | Aug 20, 2020

I suggest you go in person, they have free parking. A her that you enter to the Place the person who points you points you to open with an agent. And you have the option of having your site in Spanish. My membership came out cheap and if you make sure you rent a car, they also have good prices.

may I get an duplicate registration online?

Robin Lewis | Aug 20, 2020
Harlee Berry | Aug 20, 2020

I doubt it. You should call first.

Read More

Moms list her CDL & needs to take a picture. Can this be done at AAA?

Debra Grady | Aug 20, 2020
Behtaj | Aug 20, 2020

Question isn't clear

Read More

may i renew my disabled placard here?

Jim Johnson | Aug 20, 2020
James Kim | Aug 20, 2020

🤔

Read More

can i register an out of state car i just shipped to California?

BFC “BC” | Aug 20, 2020
Frank Funes | Aug 20, 2020

If you are a member, maybe just call simple

Read More

Can I register a camper trailer there?

ALDO BUENROSTRO | Aug 21, 2019
Y Crep | Aug 21, 2019

Yes

Read More

Can my aunt have AAA membership without auto insurance?

Myung W | Aug 21, 2019
James Kim | Aug 21, 2019

Towing and roadside service battery Tire yes Most time busy time less than 30 minutes the longest You cannot find anything faster than Triple A

Read More

Do is there a parking lot?

Frank G | Aug 21, 2019
William Shibley | Aug 21, 2019

Of course they do

Read More

Do they accept debit?

Ernest Gallego | Aug 21, 2019
Gabriela Vega | Aug 21, 2019

Yes, debit, visa cash,

Read More

Do you have people to speaking Spanish to explain me my benefit in my language???

Maria Dominguez | Aug 21, 2019
Sandra Mendoza | Aug 21, 2019

Yes, they Spanish speaking staff

Read More

Can you recommend a trust worthy tire repair shop

Brenda Pine | Aug 21, 2019
Kevin Buckley | Aug 21, 2019

I'm a big fan of Discount Tire. Their employees are friendly and knowledgeable across the board.

Read More

Will open this Monday(vetrans day)?

김경탁 | Aug 21, 2019
Gabriela Vega | Aug 21, 2019

No

my mom lost her drivers license. she is 90 years old. can i order a replacement for her at the AAA on Figueroa in Los Angeles?

TERI KLASS | Aug 21, 2019
Frank Funes | Aug 21, 2019

Make an appointment with nearest DMV, for granny, she might have privilege ok

Read More

Can I get a smog check there?

Roy Motley | Aug 21, 2019
Rudy rodriguez | Aug 20, 2020

Yes you can

Read More

Is there a travel agent at this location on south Fig.

marco creacy | Aug 21, 2019
Jean Burks | Aug 21, 2019

Yes

Read More

Do they sell movie tickets there?

R R | Aug 21, 2019
max dixon | Aug 21, 2019

yes

Do aaa renew passport. And how much do that cost

Mary Vassel | Aug 21, 2019
Kevin Buckley | Aug 21, 2019

They do not. You can get a passport photo at some locations, but not the actual passport. Go to a post office.

are you open on Saturdays

Alta Gibbon | Aug 21, 2019
Vilma Pelaez | Aug 21, 2019

Yes

Read More

can i get smog check there

Vera Moffett | Aug 21, 2018
Stephanie Warren | Aug 21, 2018

Yes you can $55 for members and $59 for non members. Located in the members parking lot, you can't miss it. No appointment necessary just drive right in!

Read More

Can I renew membership online for my son ?

Ricardo Silva | Aug 21, 2018
Frankie Funes | Aug 21, 2018

Yepe, just have ready your credit card

Read More

Does this location have notary services?

Megan | Aug 21, 2018
GONZALO DL | Aug 21, 2018

No it doesn't

Read More

Where is public entrance for cars tags please

Robert Aranda | Aug 21, 2018
max dixon | Aug 21, 2018

on Figueroa st is where the entrance

Read More

How do I find out how long is the waiting time for Car Registration @ your DTLA location?

Tony Esmaeili | Aug 21, 2018
larry Bailey | Aug 21, 2018

That usually depends on time of day and how many people are at that given time

Read More

As a member , can I register my car at AAA office using a Visa debit card ?

Gary Miller | Aug 21, 2018
kay supudomtawee | Aug 21, 2018

no. cash or check only

Read More

Can I get smog check her and if so do I need to make an appointment?

Catherine Wynne | Aug 21, 2018
Stephanie Warren | Aug 21, 2018

On Adams and Figueroa location offer smog (test only) from 9-4:30pm. No appt necessary just drive in. $55 member price. $60 non members.

Read More

I don't have driver license where can i get car insurance in los angeles california

Marcela Rodriguez | Aug 21, 2018
Deneen Johnson | Aug 21, 2018

FIRST GET DRIVER LICENSE..... Otherwise LEGALLY you shouldn't be driving... ! Then go to AAA and obtain automobile insurance.

Read More

My car is a salvaged. Can i get a good coverage their???

Leonardo Juarez | Aug 21, 2018
Jesus Contreras | Aug 21, 2018

Yes

Read More

i lost my drivers licences can i get a new one here

Luis vasquez | Aug 21, 2018
Frank Funes | Aug 21, 2018

Nope you needed to address to the DMV

Read More

What are the hours of operation at the S. Figueroa office

Chlorita Walton | Aug 21, 2018
Maria Ximena | Aug 21, 2018

Mon to Fri 9am to 5pm. Closed on Sat.

Read More

Do you have Korean agency?

오지희 | Aug 21, 2018
Gilberto Castillo | Aug 21, 2018

No

Read More

Can a California ID card be renewed at a AAA office? Thank you.

Steven Hall | Aug 21, 2018
Stephanie Warren | Aug 21, 2018

I work there ance the answer is no. Not sure what Deneen is talking about

Read More

Can I transfer car title here?

Lakers! | Aug 21, 2018
Stephanie Warren | Aug 21, 2018

Yes but only private party transfers. No Auction, Salvage (when inspections are needed ie: brakes, lights etc etc.) or Dealer transactions.

Read More

Can I get a Smog check there too?

Alicia Bartko | Aug 21, 2018
Jon Derak | Aug 21, 2018

Yes you Can! Great Service to its members.

Read More

What time do you open and close on saturday?

Indra Lim | Aug 21, 2018
Toni McDermott | Aug 21, 2018

This Autoclub location is Closed on Saturdays. Youd need to go to the one on Crenshaw&Coliseum or Crenshaw&Century for Saturday Service.

Read More

Can I purchase a car battery through AAA or I have to have membership?

Maria Morelos | Aug 21, 2018
Momar Athj | Aug 21, 2018

You have to have a membership

Read More

Can register a car to my name

Desmond Humes | Aug 21, 2018
Kenneth Mobley | Aug 21, 2018

Yes

Can I renew my husband's car registration or does he have to go himself?

Cynthia | Aug 21, 2018
Deneen Johnson | Aug 21, 2018

Yes as long as you're a AAA member, and have the registration with you

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places