Popeyes Louisiana Kitchen

Kevin Harbour

Never in my life have I experienced such nasty, aggressive, and abusive treatment from their staff. When I arrived at the store there were already four cars holding after the drive through waiting for their orders. When I placed my order I simply asked for fresh fries. In the past the fries were always cold. Boy, you would have thought that I asked them to give up their first born child. The staff and the manager were simply awful. The managers attitude clearly showed distain. She literally yelled at me through the speaker. When I arrived at the window you could see the racial tension in her eyes. She asked me to pull forward and wait for the fries when she already had four other customers waiting for their drive-through orders. It made it very hard to pull past all the customers waiting. The staff at this Popeyes need to all be fired, rehired, and trained in proper customer service etiquette. Why can’t you just serve chicken with a smile? The ONLY reason I’m giving them 2 stars is because I like their chicken. The staff just suck!

Takita Jones

I asked for spicy and was told there was a 15 min wait. When I reached the window my order was ready and I was assured I had spicy chicken. When I get home I realized I was given one piece of spicy and the other was original. This was done on purpose. The drive they employees lied to me. This is not the first time this has happened.

Scott Flanagan

This Popeye’s is the worst. Even though there were only two cars ahead of me I had to wait for the cashier who was also expediting food to take my order, about 5 minutes. Once I can get to the window my order is wrong. I ordered blackened strips meal and got mild fried wings. This is exactly how it was keyed so the cook made how it was keyed. Thankfully she gave me a straw but after checking my order, which I always do now before driving off, I noticed the error on the strips. There were also no napkins, a fork, or honey mustard in the bag. The bag was as big as a shopping bag by the way. Seemed odd for such a small box of food. The food was cold after I tried to eat it 5 minutes later. Also other workers just standing there, barely moving. One had his pants so low that his underwear and but were hanging out. Very poorly managed and run Popeyes. I won’t be back. I’m leaving a review here because the online site to give feedback found on the receipt does not work. Also when you go to the specific webpage for this location there is no link below as they direct you to. Anyways, I’m sure other restaurants near there like Chick Fil A or Chipotle will be glad to get my business. It’s funny too. The Chipotle which is next door had 10-15 cars pass me as I waited behind two cars to receive my order. Nobody cares at Popeyes so I also choose not to go there anymore.

Heather Diskin

I ordered on the app, went for pickup, started to examine bag contents and was assured everything was in there. I got home and was missing my sandwich. I tried calling since they offer delivery to ask them to bring me one. I called a dozen times. After 10 rings it says to enter your code. Several times they picked up and immediately hung up. My son went down to get my sandwich and the pictures are what was sent back. Most of the breading was gone and most of what was there fell completely off. I'm beyond upset and will NEVER visit this location again. I get that they along with most businesses have employee shortage problems, but to send that sandwich to an already unhappy customer is inexcusable.