Pepe's Towing Service

Jose Andrei Garcia

Blew a steer tire on the 405N. Driver Jose came by and took good care of the situation despite the traffic and chaotic environment. Great communication and badass work!!

Mauricio Santana

These guys towed my rig after a vehicle's and fire, when I went to collect my personal things they became extremely vulgar with me and my 64 year old wife. The refused to let me grab the things the insurance company told me I could grab. They didn't even let me see my truck. Pretty sure they had already stripped anything of value from it. I had a laptop, Commercial GPS. Personal fridge and other items. The guy that started cursing at my wife(64 year old grandma) was supposedly the owner, absolutely shameful. I wouldn't recommend even a little bit. Bunch of crooks. From the comments I can see it's not isolated that they start swearing at people.

DISPATCH DISPATCH

MAJOR LAWSUIT COMING, WE USED THEM TO TOW A TRACTOR TRAILER AND THEIR DRIVER DIDNT MAKE SURE EVERYTHING WAS CONNECTED AND DROPPED THE TRAILER IN THE MIDDLE OF THE 91 FREEWAY. AFTER SPEAKING WITH ANTHONY THE "NIGHT TIME MANAGER", HE CUSSED US OUT AND TOLD US THEY WILL DROP THE TRAILER RIGHT WHERE IT WAS AND THAT WAS IT. WE WORK IN TOWING AND KNOW FOR A FACT THAT HEAVY DRIVER IS SUPPOSED TO CHECK ANY AND EVERYTHING BUMPER TO BUMPER BEFORE TAKING OFF. DO NOT USE THIS COMPANY AND CAUSE YOURSELF OR YOUR COMPANY HARM. THIS IS FAR FROM OVER. PLUS THE FACT THAT ANTHONY REFUSED TO GIVE ANY INFORMATION ON WHO THE MANAGER IS OR THE MAIN PERSON WE NEED TO SPEAK TO REGARDING THIS. LET ALONE ANTHONY CALLED BACK TRYING TO CHARGE $900 MORE FOR SENDING OUT THE ROTATOR FOR THEIR OWN MESS UP. I WOULD HOPE THE OWNER WILL GET AHOLD OF US TO MAKE THIS RIGHT. BUT AS FAR AS ANTHONY GOES, HE SOULD NOT WORK IN TOWING THE WAY HE TALKS TO PEOPLE AND IS SUPPOSEDLY A MANAGER.

Jessyka Brown

I am writing you this review to inform you of a wonderful experience I had. On 11/19/2021 I left Sacramento and headed south on my way to Knott's Berry Farm. 20 miles from my destination my car became undrivable. I later found out that the new brakes I had gotten put on 2 weeks earlier had lost a bolt and the caliper housing jammed up my front tires. But nevertheless I was stranded. I called two other towing service but no luck. I guess what they say is true, third time is a charm. At my wits end and kind of stressing out I finally reached out to Pepe's towing. I was somewhere downtown Vernon with my friend alone at night. Luckily Jacob Hernandez answered the phone. He was kind and helpful. He help to put us at ease. We were informed that someone would be there within 45 mins to help us. 20 mins later Jacob shows up with bells and whistles on. He was very professional and definitely knowledgeable in his line of work. We were hooked up and ready to go in 10 mins. The inside of his truck was very clean and before we got in he adjusted the seats to make sure we were comfortable. He even tailored the music selection with us in mind. He got us safely to our destination with no hiccups and safely unloaded my car perfectly into the designated parking spot. I was already stressing about what the next day was going to look like, trying to figure out which mechanic shop I would have to have my car tow to. Jacob reassured me that I could call him and he would help me figure something out if needed. I would recommend Jacob to all of my friends and family and anyone in that area who needed a reliable towing service with exceptional customer service and a professional sense of urgency. Jacob is a life saver. Thank you so much