Tows 'R' Russ

Jaime Ortega

Probably the worst customer service I've ever had. The lady who answers the phone was the worst. She answered the phone with anger and frustration, and proceeded to blame me for the accident and make fun of my bike getting totaled. She was irritated at the fact i couldn't hear her over the phone and asked her to repeat herself. Janet was her name but i felt that was a lie because of her response. She steered me away and kept hanging up on me when she wouldnt let me speak. I couldnt speak to a manager because there isnt one there other than her. She was the absolute worst soul i encountered today.

Dana Pielea

The worst experience ever!!! This Tom guy is awful with no customer service skills at all. Such a rude person! It's unbelievable someone hired him or if you're the owner do people a favor and close your business!

Javan Mone Johnson

ALWAYS loved my "WHITE GIRL"/TOM BOY SIDE!" & DAD'S MECHANICAL EXPERIENCED KING MEN/QUEEN WOMEN LEADERS IN THE AUTO Field!🤗💓🏡

Martin J.

So I was wondering and parked my car in back of the owners garage when I come to find out, 30 minutes later my car was gone. Went to the location, told them I had a sign in front of my dashboard but still, they didn't listen. Idk why it cost more to leave the car there at night then the morning, maybe to screw people over I'm sure. I called a an hour later during that day to make sure I was informed with the right directions, sounded like an older lady, she gave me an attitude which I didn't like. Next morning picked up my car. The lady that was working there was nice but took forever to get my far. At the end of this I ended up paying 288, my work did not cover this which sucked!