Address: 120 Lystra Ct., Santa Rosa, CA 95403, USA
Phone: +17075444132
Sunday: Closed
Monday: 8:30AM–4:30PM
Tuesday: 8:30AM–4:30PM
Wednesday: 8:30AM–4:30PM
Thursday: 8:30AM–4:30PM
Friday: 8:30AM–4:30PM
Saturday: Closed
Lisa Phipps
I needed Astro turf. I was told they only rent pieces that are 12x50. I completely modified my weeding venue to accommodate that size. Went to pick it up, but the employees that loaded it didn’t even work for the business. They gave me lots of pieces. When we got to the venue, the rolls contained 12’, 15’, 22’, 27’ pieces. NONE were 50’. When I called, I was told to tape them together (with tape they have but didn’t share). Owner offered to “make it right” and deliver the right pieces. 6hours later (I was paying a set up crew by the hour), he delivered 15’, 22’, 75’, and 40’ pieces. And I was told to stake them down (with stakes they forgot to give me). Owner was condescending and misogynistic as he talked down to me and made fun of my tools. He lent me his pink hammer “just for girls”. They gave me $200 off of my $1500 order—haha! Find somewhere else to rent your things.
Danielle Hansen
I had such a wonderful experience working with Allen. The way he can foresee the needs of the space, event, and really walk through the whole experience with me was so helpful. At the site we are using, they only work with Party Tents and Events Rentals, because they do such a wonderful job and offer fair prices.
Phill Mendoza
Went to check on things rented for an event. I think the staff and service is excellent. I actually hope to do alot more buisness here.
Fancy Flush Santa Rosa, CA
As the owner of a local restroom rental agency I've worked with PTE on several events and my clients have all been very happy with their services. I personally recommend them to my clients and vouch for their services. I have the privilege of working with many different event rental companies in my line of work and being the inquisitive person I am I talk to my clients about their experience with different services and I'm always getting a good response to clients that work with PTE. PTE's staff are very experienced and will even help you get other stuff and services too. I've met the staff several times and have always been greeted and welcomed even when they're busy.
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Hi Evita, I apologize you feel this way, you had an order in with us and you were trying to cancel the order day of pickup. When I called back to speak with you I was trying to let you know about our cancellation policy and that I was going to let you cancel the order as a courtesy but before I was able to say that, I was cut off and yelled at. I wasn't able to speak with you to try to resolve this but was told harsh words. We will allow cancellations day of pickup if its due to COVID but that was never relayed over the phone. Again I apologize if you feel this way and wouldn't want you to have a bad experience with us, if you like to reconnect and find a resolution I would be happy to do so. :)
No but they do have ping pong tables
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