City of Riverside - City Clerk - Passport Services

Category: Passport office

Address: 3025 Madison St, Riverside, CA 92504, USA

Phone: +19513516334

Opening hours

Sunday: Closed

Monday: 9AM–3PM

Tuesday: 9AM–3PM

Wednesday: 9AM–3PM

Thursday: 9AM–3PM

Friday: 9AM–3PM

Saturday: Closed

Reviews

Antoinette Ochoa

Apr 29, 2022

The ladies in the front office were amazing today!! Excellent customer service!!! I will definitely be returning to them every time I need to update my passports!!!

Oscar Camarena

Apr 26, 2022

Oh yeah paty in the front desk she's a hell of a person she's really takes care of the customers very well very fast and you are there no time

kassandra carcamo

May 29, 2021

I came a week before my appointment which was on May 21, they were really nice and where able to give me an appointment. I arrived early and had all my documents really with the payment options that where 2 money grams, I explained before that it was urgent for me to receive this passport so I was not aware of other fees you can pay for mail delivery options to be overnight.Some people didn’t have their documents and made it longer, when my time came I was not attended because of the people standing in front of which I remained calm. When I was finally seen the process went on smother so make sure to have all your papers, pictures and payment ready or else they will take longer. I asked if the delivery fee was still being used do to Covid and they said it was so I had to go and get a new money gram to pay for this option. However, I introduced the usps number a week after and it is said that it barely arrived yesturday and that is processing. So I don’t know if this is the mail or they didn’t included and just stole my payment. Since it was supposed to be a one night delivery and barely arrived yesterday the 28.

Sergio Prado

Feb 11, 2019

Came on a Monday and went in and got out fast. If you don’t have any checks or money orders for the department of state there is a liquor store down the street where they sell money orders. You don’t need appointments to come here.

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Questions & Answers

Do I need to make an appointment to renew my passport or walk ins are welcomed

Jojo Andaya | Aug 21, 2018
Vickie Salcedo | Aug 21, 2018

Walk ins are welcome..

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Do they take the passport picture there?

Lupe R | Aug 21, 2018
Sophie | Aug 21, 2018

Yes its a separate fee.

What documents do you need to renew your passport?

Sonia Villarruel | Aug 20, 2020
rebeca velazquez | Aug 20, 2020

The expired old passport (in case you dont have this then bring a birth certificate), ID photo card. You may either bring a filled out form prior to visiting the office or fill one out at the office. If you have any further questions you can always click on the website link on google when you search it up.

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Do I need to bring cash to have a first time passport? If so how much for picture and passport?

Rhonda Henderson | Aug 21, 2019
alex acosta | Aug 21, 2019

Needs to be a money order

Is this location currently accepting walk-ins as of June 2021?

Mario Munoz | Aug 20, 2021
Monica Leyva | Aug 20, 2021

No, you have to call and schedule your appointment

Do they open on holidays?

Alondra Santos | Aug 21, 2018
Rivvergerl Wills | Mar 23, 2022

Close weekends and holiday's.

How much does it cost to apply for a passport

Jesus Villa | Apr 22, 2022
City of Riverside - City Clerk - Passport Services | Apr 22, 2022

Thank you for your inquiry. Please visit our website for current pricing at www.riversideca.gov/city clerk/passport

Is an appointment needed

Silvia Loza | Sep 24, 2021
YUKIE RUIZ | Sep 24, 2021

Honestly Lissa was amazing but when i was there a man walked in?

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How do you pay for your passport

Lisa Gearhart | Aug 20, 2021
Adriana Gonzalez | Aug 20, 2021

Cash or money order

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Can you renew your passport at your facility

LaMeraMugrosa | Aug 20, 2020
John Hershey | Aug 20, 2020

Yes they can. They are closed today 1 January. They should be open Thursday 2 January at 8:30am

Do they take passport pictures too?

Robert Urquiza | Aug 20, 2020
Edith Barruecos | Aug 20, 2020

Yes

How much is it total to get a passport for the first time including the picture? Also, how long does it take for me to receive my passport, and does it come in the mail or do I have to pick it up or...?

Gracie Chavez | Aug 21, 2019
Kendra Nunez | Aug 21, 2019

Im not sure for first time but I receive mine in the mail in 3 weeks, it was $110.00 to"DEPARTMENT OF STATE" + $35 execution fee to the "CITY OF RIVERSIDE" they only accept check or money order to the department of state . It usually takes 4-6 weeks or 2-3 weeks if you want to receive it faster but that's an extra $60.00. However I haven't received my passport card I do recommend the card if you frequently travel to Mexico or Canada via land, the card is an extra $30.00 .If you decide to take the picture there its another $8 fee to the city of riverside. I recommend to go early to ensure service they tend to close early if they feel that they met the capacity of applicants for the day.

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This people here is lazy mean and don't do their work right there is a lady with curly hair with very bad additud and a pregnant woman working there they should not be there , I don't think they should have a jobthis kind

Mayte Catalan | Aug 21, 2019
Just Me | Aug 21, 2019

We had no issue's, except that it does take a while. BTW, why are you discriminating against a pregnant lady working and where'd you learn how to spell?

Im looking to renew my passport. Will it be given the same day or is waiting required

Angel Garcia | Aug 21, 2019
John Baker | Aug 21, 2019

Typically there is a 4 -6 week delay. For a fee you can get it expediented but not same day

can i renew my british passport

Delia Guest | Aug 21, 2019
Sal Garay | Aug 21, 2019

I really don't know about that but if you stop by there they can give you the information you looking for

Can I get my Mexican Passport rewnen in this office and if so do I need an appointment Thank you

Darlene Molina | Aug 21, 2019
Kevin Jones | Aug 21, 2019

I'm not too sure about other passport. You have to go to a Mexico embassy for that

Can I renew my passport their

Rangel rangel | Aug 21, 2019
Lupe Galvan | Aug 21, 2019

I have a copy of a certifided copy is that excepted?

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do i need to make an appointment?

Sam Yzakbaev | Aug 21, 2019
liz tri | Aug 21, 2019

No. I have several times and not many people.

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Hi. What is the fastest service to issue passport for my new born baby ? Is there 24-48 hours expedited service?

Abdel-naser Eid | Aug 21, 2019
Paul Barrios | Aug 21, 2019

No, takes quite a few weeks to receive the passport. Office visit probably less than 2hours

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If I'm renewing my passport do I need to bring in a birth certificate or will my driver's licenseand expired passport be sufficient?

Anna Flores | Aug 21, 2019
Paul Barrios | Aug 21, 2019

Yes, bring all the proof you have. Just like your applying all over. Better safe than sorry. After waiting my turn wouldn't want to go home empty handed

Can I bring in a picture taken on my phone to be used to avoid picture fee?

Marty Miles | Aug 21, 2018
Paul Barrios | Aug 21, 2018

I think the photo fee is minimal compared to the other cost I didn't sweat the small stuff. All the cost are just the cost of doing business. But being Frugal is definitely a good idea

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How much is it for passport at this facility?

Rosi Villa | Aug 21, 2018
Paul Barrios | Aug 21, 2018

$153, Air, water, land. The cost of doing business with the Dept. Of state & city

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Do I need an appointment

Russell Copple | Aug 21, 2018
Silvia Rodriguez | Aug 21, 2018

No they are walk ins

What constitutes Proof of birth

A Google User | Aug 21, 2018
Silvia Rodriguez | Aug 21, 2018

A birth certificate

What are the total fees for renewal, plus picture? Also can I just bring in info for my husbands renewal even if he can't come?

Stephanie Easton | Aug 21, 2018
Vickie Salcedo | Aug 21, 2018

I know he has to be present as he will swear all infomation on the application is correct.. As for the fees it is $110 regular mail 6-8 weeks plus $25 processing fee if i remember correctly

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