Newport Lexus

Grayce Penn

Albert Lara is such a wonderful service advisor. He's incredibly responsive via email and phone, he provided the exact information and estimate for service and his service oriented focus is very much appreciated. Newport Lexus makes the service experience so easy and convenient. I really appreciate the convenience, efficiency, and speed this team makes possible. The option for loaner cars makes it easier to move about your day while your car is being serviced. This team is very customer service oriented and honesty and integrity, when it comes to servicing your vehicle, is invaluable and so appreciated. Thanks Albert and team for another seamless and easy service experience.

Anthony Le

I dropped my Lexus in to take care of a recall. Mr. Roberto Manzano made the entire process so quickly. I practically got in and out the dealer in 10 minutes. He arranged for a loaner vehicle which sat outside and was ready for me to hop on and go. So efficient. Thank you so much. When I came to pick up my car the next morning, my car was washed thoroughly. I really enjoyed my visit to get the service for my Lexus at Newport Lexus.

Ghassan Attar

This is my 3rd Lexus I bought from Newport Lexus dealership. I kept going back to this place for several reasons: First, I am extremely with the performance of my car. It is very reliable and very comfortable to ride. I kept my first one for almost 11 years without any problems except regular maintenance and replacing tires and batteries. Then I kept my second car for 3 years to upgrade it to my new 2022 ES300H. The third car I bought by phone since I both trust the salesperson I dealt with previously. I think I got a fair price for my trade in and very reasonable price for my new vehicle. The service I got from this dealership is second to none for all those years. I recommended Lexus and this dealership to several friends and family members.

Elaine Pauley

Everyone is so nice and professional! From the time you drive in to check in your car to the time you get in your car to leave. My service was only going to take 90 minutes but being older I didn't want to wait. I had asked for a loaner but when I arrived I asked Peter, my service consultant (best ever) if there was a place i could wait away from others. I knew by the time I drove home I'd have to turn around in a half hour and head back. He found the perfect spot! Turned out i needed tires and he researched my options and I went with his recommendation to purchase from Lexus. I know you're thinking, "right" but best price and warranty that fit my needs. I've been taking my car for service for 15 years (bought 2nd one 2018). I will continue to go to Newport Lexus because of the excellent service! And for the record I choose to wait and I was the only customer that I could see who did.