Dunkin'

Category: Coffee shop in Lakewood, Ohio

Address: 17609 Detroit Ave Unit 1, Lakewood, OH 44107, USA

Phone: +12162218139

Opening hours

Sunday: 5AM–7PM

Monday: 5AM–7PM

Tuesday: 5AM–7PM

Wednesday: 5AM–7PM

Thursday: 5AM–7PM

Friday: 5AM–7PM

Saturday: 5AM–7PM

Reviews

Danni Neuman

Jul 8, 2022

First off, staff was friendly and fast. Burnt cold hash browns. Sub par sandwich for the cost....like, BK has better cheaper hash browns and breakfast sandwiches. LOVE the mocha latte, and donuts are always good. I'll stick to the drinks and donuts from Dunkin

Amanda Scobee

Jun 14, 2022

Open at 5am… not a chance. Sat in the drive through for 10 minutes on 6/13/22. The employees stared at us while we were at the speaker to order and completely ignored us. We drove off due to not being able to wait any longer as we have other things to do. If you open at 5am atleast have the courtesy to speak to someone over the speaker if your either have difficulties or need more time opening the store. Then when we decide to leave the employees stare at us like?? Very bad experience

Nikki Schoen

May 20, 2022

This is a trash Dunkin location. They indicate that they open at 5 am but we show up at 8 am and the doors are locked. They say “it depends” when there inside is open.. who runs a business that way!? Oh and the only reason we have to go inside is because if you order at the drive thru your order is wrong 100% of the time when you receive it.

Sven

Mar 19, 2022

I wish I could give this location 0 stars. The manager, Amanda, berated me because she was out of a certain flavor and I dared to order it via the app. She screamed at me on the phone and refused to make my order. She said she could not refund it at the store and I would have to call customer support. I asked her if we could substitute the flavor. She offered me something that cost less and when I pointed that out she told me she would spit in the drink and called me a slur. I'm currently waiting on the owner to contact me so I can get my money back for the order she refused to fulfill. UPDATE: I called customer service again because the owner did not reach out in the timeframe they gave. They said he reported that he had spoken to me and resolved the issue. He never did.

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