Yakima Neighborhood Health Services:

Micheal M

Wow such rude people. Want to rack up a big lab bill and prescribe high priced medications like 2000 a month. I will never return

Violeta Aguilar

As a child my parents took me to this clinic and when I was pregnant I figured I would stay. I did my OB care with a very kind Doctor and nurse. The doctor recommended a dental cleaning as soon as possible since I was further along than I thought. So I called to get that scheduled. I had to have a negative covid test before the cleaning. I was seen and had dental radiographs performed (the dentist and hygenist were whispering, talking in code and pointing at the images. I wasn't told what was wrong or what they found- I asked) They wanted to schedule a second check up for that same week. I had already arranged my work schedule to make this appointment so I couldn't make it in that same week. The next opening was in 2 months. I went ahead and scheduled it.They called the day before to "confirm". I was not able to answer when they called since I was at work. I called back only for the answering machine to tell me to leave a message. I did. I was given a call back the morning of the appointment to inform me the dentist had somewhere else to be and they wanted to schedule me in for an opening on Saturday. I wasn't able to take that appointment so they scheduled me in for another opening that was another 2 months ahead. I said sure. I told the receptionist since I work late I wouldnt be able to answer. They said they need to call anyway to confirm.They called, I couldn't answer, left a voicemail. Went to my appointment on my scheduled time off only to be told my appointment was canceled since I didn't answer... I was not happy, my pregnancy hormones were not helping either. They called later that day to remind me that I need to schedule an appointment and the next availability would be late in August. I told them my due date is the first week of August. I never scheduled a follow up. On a happy note, my OB doctor and Nurse were the best at Yakima Neighborhood

Shanna Bailey

From start to finish, our one visit was an absolute nightmare. My daughter chose this clinic for one provider after calling and verifying she was still working and accepting patients. She also confirmed with them that I would be allowed to go back with her, for support as well as to provide medical history that she doesn't know. We arrive and all her information was incorrect. She spelled out the corrections and they were still wrong. We waited together for 20 minutes in the waiting room. Once she was called back, we went through the door to the hallway and the nurse (Jessica) informed me that I was not able to go back with her. My daughter has anxiety, and instantly began to tear up. For the next two hours she was alone with this nurse, was unable to answer most of her medical history questions because I was not there, was harassed about vaccination, harassed about her knowledge of STDs, lectured on her personal decision to not get vaccinated, and at the end was told she couldn't see the provider we went there for. I understand things have changed since Covid, but some of the rules these places are following make no sense and none of them take into account someone's necessity for a support person due to underlying issues they may have. They also need to train their providers on people's freedom to make their own medical decisions regarding vaccinations, who they share their info with and who they want as a support person in the room. Lecturing a young girl with anxiety and making her feel bad about her personal medical choices is simply bad medicine. We will definitely not be going back there.

Pamela Lucas

I have never been there. I am an elderly lady who hasn't seen a doctor for quite some time. I have had different insurance companies in the past and they all say this place is my pcp. Problem with that is their scheduling never answers their phone or calls you back. I need to get a hold of insurance and have my pcp changed to a facility that cares.