SERVPRO of Escondido

Rochelle Bickel

You can't ask for better service. They arrived within minutes and shut off the water and started process to prevent any mold, etc. Quality workmanship. Fernanda Robinson and Mario Cruz were my main contacts. Both of them should get a raise!!! My whole bathroom had to be gutted down to the studs and the wall between the shower and the garage had to be torn into. Furnace and Water Heater had to be moved to access the wall to repair it, They handled EVERYTHING!

Shianna Chastain

Miguel and his team did an exceptional job in my home. They were courteous, respectful gentlemen and they made the experience of having strangers in our house for 4 days so easy. I dont know much about the work they actually did but the experience of having them here was great and less tense then I'd originally thought it'd be. Thank you for treating us so well.

Ben Zintak

Had a leak in an upstairs pipe of my business that put water into the ceiling and walls of the downstairs bathroom. Insurance recommended these guys and it's no wonder why. Were on site checking the whole place out in 20 minutes, and had a plan and equipment drying the bathroom in an hour. I was able to keep customers happy and the whole ordeal was over fast. Thanks guys!

Jesus Sanchez

As I was moving out of Carlsbad, my work taking me further up north, I had a condominium that was ran by a property management team. I lived there for 3 years without any troubles; the last month that I lived there I had all sorts of issues to deal with. During the holiday seasons I had a small kitchen fire while making Christmas dinner. It wasn't what I would call an emergency but rather a small incident. After Christmas came and went I called my property manager the moment I could, he gave me the number to our local Servpro to handle my insurance; I spoke with a pleasant person on the phone, and despite it being right in the middle of the holiday season they were still able to come to my home and give me a preliminary estimate. I was in a bind! I had a commitment to my work and needed my home ready to be put up for the market and sold within just one month's time. Edens crew came out after I signed my paperwork and had my policy cover the claim, which they take care of. The process took longer than I had hoped for but to be fair they kept it in the same price range and explained all the dollar amounts and why they were adjusted. I would recommend servpro to anyone. I was able to show my house and have an accepted offer by the end of January. Thanks guys for getting me out of a tight place.