The UPS Store

Category: Shipping and mailing service in Kennewick, Washington

Address: 8524 W Gage Blvd Ste A-1, Kennewick, WA 99336, USA

Phone: +15097835900

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–4PM

Reviews

Britaney Pickett

Dec 17, 2021

The worst customer service ever… go somewhere else, anywhere else Edited to reply: Dont worry about me I am already using another UPS stores & am thankful there are so many others available. And if your so worried about reviews you could try providing better customer service Just a thought… Have yourself a very merry Christmas

Sarah Smith

Mar 9, 2021

Hi there! Came into the store to return a couple of items for Amazon. Waited in line patiently while listening to dark haired, slightly large female speak to older blonde female about a male customer that they were upset with. Ok. Idk what happened but ok. It was now my turn and she said "just returns ok thank you I got it" I asked for a receipt and she said to me "I can give you a receipt but I have to tell you it doesn't mean anything, we can't help you if something happens". She needs to be trained better. Both of them do. If Amazon doesn't get it, yes that receipt can help you. Don't listen to her please.

Barb

May 28, 2020

Yikes Lupe was having a bad day, never smiled just needed a very small box taped and she said I would have to buy another box to put it in. Didnt want Lupe to lose it up so I left very nicely thank and went down the street to the ups store in the Safeway parking lot they took of me right away were friendly professional and both employees had big smiles way to go! Who ever runs the Clearwater store may wanna make some changes customer service is key!

Jenny TeGrotenhuis

Nov 7, 2017

I use the various services of this UPS store at least one time per week, and have been visiting for years. Everyone who works here is top notch. Some of the sweetest people. Very helpful, professional, efficient and intelligent. Christine, in particular, is a great person to work with. They always offer the best options and lines are short or nonexistent.

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Questions & Answers

Do you have a notary on duty

John Carpenter | Aug 20, 2020
Dieter Idrogo | Aug 20, 2020

Yes

Will you be open the day after Thanksgiving?

Lois Kilcrease | Aug 20, 2020
Christine Neilsen | Aug 20, 2021

yes

do you take regular mail?

Janet Roesch | Aug 21, 2018
Christine Neilsen | Aug 20, 2021

yes

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