Holiday Inn Express & Suites Indianapolis North - Carmel, an IHG Hotel

John

Positive: Right off of 465. Food near by. Room was clean and it was very quiet. Breakfast was great. Negative: not a big deal, but never any staff around. Always had to ring the bell.

Alyssaleann82

Enjoyed the location near the brewery. Like that there is a Keurig in the room. Holiday inn express has the best free breakfast of all the chains.

Mike Newton

If you are not on the 3rd floor you hear every step someone makes above you. The pillows and bed are quite comfortable but the shower has a very weak pressure. There is a serious management issue with housekeeping. When/if they service your room they do a great job. When I asked to make sure my room was serviced every day I was told it wouldn't be an issue. It was service the first day and not the second. This is the second time I have had this issue with this hotel. All I get are apologies but that doesn't cut it. I travel every week and expect at least clean towels and a made bed when I come back from work. If I ever stay here again (which I doubt) I will just check in and out every day to make sure I have a serviced room.

Jen Stemen

The rooms were clean and nice but some of the service not so. We weren't told that there would be no cleaning or fresh towel service during our stay so that was disappointing. Fresh towels and a trash clean out are nice when you are staying more than 1 night. Also, we were told to "make sure to pick up after ourselves" when we were just sitting and talking with our group in the early afternoon. Also, I don't think I've ever been told to leave a breakfast area within 20 minutes of breakfast ending. It was a nice place but I wouldn't say it is group friendly if you are traveling that way.