Alpha Dogs

Bryce Moon

Drove by location to check it out before we dropped off our pup. Very sketchy neighborhood and it seems as if there is no one there caring for the dogs. The facility itself has little room for outdoor play, similar to a 2 car wide parking lot. Upon drop off attempt we were met with aggression as we were confused on the drop off times. They were at first saying we missed our drop off day by 3 days, and only seconds later were saying we missed the drop off time by 2 hours. Seems very poorly managed and the customer service is severely sub par. I would advise anyone to search for a different option! If they are aggressive towards the customer, imagine how they are behind closed doors to your beloved pup! Ahh!

Dave Mata (El Jefe)

Told me over the phone to bring my dogs after 10am for their first day/ orientation. Arrived after 10am, and was told that they needed to be there by 0730, and gave a snottily toned, "it's way too late, hun." Went to Bark Park and had a much more professional experience.

Mon L

We sent our dog to Alpha Dog late summer, and by this winter we removed him from there. At first our pup loved it. He is a very happy pup that gets along with all people and all other dogs, but it did NOT take long before we started noticing things at home. First, he stopped eating and was acting  depressed. We noticed when we'd take him in or pick him up if the owners/workers weren't up front when we first got there, that there was a lot of "yelling" at the dogs in the back....and I don't mean yelling to the dogs as in giving them a command, but gruff yelling and mean sounding. We could hear this from the front counter. Okay, dog's don't understand the difference. They only know by our tones. The owners and their daughter seem to be the worst at speaking in a very harsh manner almost mean tone to the pups. They say they have a great amount of training in "dog behavior," but I've not seen it in their application with the dogs nor their vocabulary in speaking. When you drop off and pick them up, they do make your dog sit, by command in gruff voice or even pushing their behinds down to sit. That is the only exercise I've seen them use their "behavioral training" on the animals. Finally and this was the straw that broke the camel's back; our pup came home with signs of  shock collar use...throwing up food, even water, depressed and hating to wear his own halter/harness, which he hadn't before. Now I realize that shock collars are not illegal to use in this state, but to use them in a doggie day care without the knowledge and especially the permission of the owner is unethical and immoral at best. Dogs can't talk and they can't tell you what's going on, so  you can only see by their demeanor, behavior, spirits or possibly if they have any physical residual effects from treatment. They didn't ask for our permission or give us the knowledge that their facility uses or even has shock collars on the premises. There's no way they asked our permission, because there's no way I'd agree to this or would have left our dog there if I'd known that they even had shock collars in the facility. It's like they can't control the dogs with their "animal behavioral" training, so they just shock collar them. The other thing about this place that is very sketchy is they will not let you go in the back...like at all. I realize that they can't allow people to just come and go in the back for safety reasons, but you would think they'd allow tours or visits at certain times so people can see where they are sending their pups each day! Other facilities do allow tours. I asked for one at Alpha Dogs when we first signed on...they wouldn't allow it. By the way, we did take our pup to the vet, we did get the shock collar symptoms checked out as our pup was only showing these symptoms while at Alpha Dog. In addition, their "nanny cam" that could give you any kind of solace or piece of mind to watch your pup while he/she is at this facility isn't working half the time ("it's down" they say) and when it is working it only shows a very small vantage point. Not a terrible place to take your dog if you have absolutely no other choice as they have great pups there to socialize with your pup, but the way it's run is a 1 star and only because first, Google Review doesn't allow for 1/2 stars, and 2)the pup to pup socializing that goes on is great. Otherwise, it would be a "1/2 star." Some of the workers that aren't related to the owners that are general hires were actually nice to us and the dogs, didn't hear them yelling, but unfortunately the owners are not kind and if they aren't friendly to your pups in front of you and you hear them speaking harsh to dogs in the back when you're standing there listening, how else are they treating them when they THINK no one is looking/listening? Just know when you take your fur baby to Alpha Dogs that they may very well use a shock collar on your pup without your permission, especially if you have a high energy or friendly, out going dog that they feel is hard to control.

Sawyer Clausen

I have been working at Alpha Dogs for a while and have loved the experience, the owners Lee and Scott have made me feel like a part of the family. They have a fiercely loyal clientele for obvious reasons and i have yet to witness a single issue while being employed here, the clients and the dogs love coming here. Honestly through some of the other employees who have worked at various other similar institutions locally i highly recommend only bringing your dog to Alpha Dogs. I have heard horror stories about various other businesses that i will not name out of my empathy for small business owners. I love this place so much that i am recommending my own parents to bring their puppies here for daycare when they have doctors appointments in town. No one is perfect and of course every business has its problems, with that being said i can say this is a top notch business that i hold in high regards.