La Quinta Inn & Suites by Wyndham Stillwater-University Area

Verified Hotel Guest

Positive: I loved the room. I had a comfortable bed with plenty of pillows. The side entrance was close to where I was, so I was able to get to my car in less than a m I was pleased to find a Keurig and a decent-sized mini fridge; I would definitely stay again. Negative: I stayed for two nights at the hotel and housekeeping never cleaned my room during that time. The garbage can was overflowing, my bed was never made, and the sheets were never changed. I had to get my own towels and toilet paper from the front desk.

Rainspector

was told when we arrived to check in that we would have to wait 2hrs as our rooms werent touched by room service and received no complimentary upgrade which is customary in the hospitality industry also while the stay was only meant to be 1 night. the front desk informed us we could check out at noon and I was given a nice free wake up by front desk staff. at 11:17 informing me I would have to check out immediately as "We have alot of people to check in and the rooms need to be vacated" wheb I informed front desk staff about this they ignored me and continued on as if I didnt have a complaint. hotel is sloppily run, dated and not worth even the 24hr stay. GO STAY SOMEWHERE ELSE.

The Band Daily

Beware!!! Per front desk staff, the hotel was foreclosed on and is being managed by the bank. As well as the indoor swimming pool amenity as mentioned on the website has been out of service since before covid19 and is in need of $65,000 worth of repairs to the ventilation. Dogs were allowed to roam the hotel without a leash or collar of which one ran into our room while housekeeping was cleaning, agitating our dog. The hotel preauthorized our entire stay with our bank upon check-in, as well as pre authorizing each individual day - tying up our bank account. Upon check out management made false claims of damage to the room and charged an additional $250. Manager was on staff and refused to communicate or send any of the forms requested via email. I do not recommend this hotel to anyone.

Ken Sellers

It wasn't our best stay ever, nor the worst. On the good side, the shower was a thing of beauty - oh, how I enjoyed it. And the included breakfast was decent. On the bad side, the walls and the refrigerator were disgustingly dirty. And we had really been looking forward to using the pool and hot tub, but they were "closed due to Covid", or "closed for repairs", depending on which sign you believed.