Applebee's Grill + Bar

Chero F

I had dinner with my husband and kiddo here and it was probably one of the worst experiences I've ever had at an Applebee's, ever.. We were seated right away but waited over an hour for our food to be served. They did bring my kiddos dinner a lot sooner than ours so that was a relief. Our server was beyond wonderful but she was very overwhelmed and attentive as much as she could be. We didn't have a single refill on our drinks and my daughter asked for water instead of chocolate milk, and they never brought the water. This was not our servers fault as the manager had promised to bring it when he came to notify me my steak had been over cooked. They brought out my husband's meal, which he said was great. I waited another 40 minutes before the server brought my meal. I was not asked to cut into it, but when I had the steak was literally so raw it wasn't edible.. I asked the server to have them bring another, as this one was not medium rare. She gladly returned it to the kitchen, but when she returned, I had the same steak on my plate, but it was in the same state almost. It looked as if it was thrown in the microwave, but yet it was still VERY pink on inside? The manager came to our table to ask me about it and I told him I wanted another one cooked over again, he agreed and another 30 minutes passed. By this time my family was done eating, I still had only my 2 sides, and no refill.. When my wonderful server came back, she informed me "we've been having a lot of issues with this today. The cook is new. Don't feel bad about sending it back, I literally had to send a steak back 3 times earlier today. The manager himself is cooking your meal. Do you want me to have them box it to go?" I let her know we were not upset with her, and told her yes since my family was done eating. Here we are, 2 hours later, and no edible steak. Finally she brought my steak in a closed box and stood at the table while I checked it. No way they would give me the SAME steak right? DEAD WRONG. This was the same measly rare steak I had cut totally in HALF, cooked for a 3rd time! Wild! Okay so I just declined the food at this point... You would think it would be a free dinner right? WRONG AGAIN. They only subtracted my meal from the dinner... Was so disappointed in this experience and even though I know not all locations are this way, it makes me want to never eat at this chain again.. Again, our server was incredible. Maybe they should look at promoting the ones who ACTUALLY understand when the food is inedible... On the bright side my Mt. Dew was good🤷🏼‍♀️ can't say much for anything else.. 🙄

Mark Funk

Probably the worst food my wife has had in the past 2 years. You call this a salad??? And no croutons, bread sticks or other veggies! Sunday-May 22nd. Just remember you have competition in Derby, Kansas!

Lee Brown

This one of my family's go-to spots!! We have always been treated well here. And we always know that we can count on the food being really good!!! Bonus - they have some really decent gluten free meals here!!!

Barb FRANCIS

Jayden was attentive but not distracting as wait staff should be. Food was excellent 👌, four meals and 2 appetizers, no complaints. We like the Derby Applebee's whenever we're in town.