Address: 1 Stanford Shopping Center, Palo Alto, CA 94304, USA
Phone: +16504632000
Sunday: 11AM–6PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 11AM–8PM
Saturday: 11AM–8PM
Jeff Saba
Still one of my best shopping stores
Niloofar Alavi
Terrible customer service. Nobody offered any help they just looked at you from afar like you did something wrong? Wide variety of selection, but nothing really caught my eye. Mostly distracted by the bad energy the store had.
Mia's Lash Lab Eyelash Extensions
So disappointed in the service today from Josh or Joe at the Tom Ford Counter. My mom really liked him and she called his personal phone today before we drove out from San Francisco to see if we they had Tobacco Vanilla, the whole purpose of us calling Joe was to make a trip out there. We told Joe that Judy my mom was gifted a D&G bottle of perfume and asked if we can switch it out and upgrade to Tom Ford. Over the phone Joe said come out here and I will take care of you. So that’s what we did after calling first. Mind you when we called he had us on hold over 30 min and I heard his whole conversation with his customer When we arrived, Joe then said he could not exchange our perfume. Joe did not have any consideration for our time, he was not honest and transparent and he doesn’t m value our time. In the past my mom has only made purchase from this guy. But today I saw how insincere he really is. We run a business and we closed early to pick up our item. At this point I don’t trust Josh or
Suzanne Wynnell
I didn't think it could get less interesting, but it did. There was a LOT of polyester (microplastic) clothing which I guess is vegan friendly. I don't know. I'm thinking this is a key reason for online retailers.
Thanks! Your review is awaiting moderation.
Hi thank you for asking you call the store. I’m not qualified to answer your question
I heard inside Macy's before summer next year!
It should
Yes
You can take it back and get the difference owed to you due to the sales price. Must have all tags attached with original receipt.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.