Reid Rental

Jennifer Olsen

Always our first call when we needs sand, soil, or gravel delivered. Always friendly and responsive; and up front about their timelines. Would definitely recommend.

Chris Goettl

Super friendly and informative staff. Quick to get your rentals or bulk materials and on your way as soon as possible. Rental rates are pretty good. The equipment is pretty good too, not beat up and run down. They'll have anything you need!

nps

Long story so skip to the end for the summation. I rented a carpet cleaner from Reid on a Friday on the way home from work, paying to rent it for 24 hours. I got home and attempted to use the equipment but it was broken and did not turn on. At this point I had filled the equipment completely with their special cleaning solution that I had purchased when picking up the carpet cleaner. That all needed to be dumped out so I could load the cleaner back into my car. After work the next day (Saturday), I went and got a new cleaner and they were very apologetic that they had given me a broken one. I used the replacement and it worked great. This business is closed on Sunday so I was unable to return it as soon as I was done. The reason I needed a carpet cleaner was because I was moving and needed to deep clean the place I was moving out of. Cut to Monday I am now living in my new place which is about an hour away and as a result of things I had scheduled far earlier, I could not return the carpet cleaner until around 3 p.m. that day. When I made the long drive to return the equipment, the manager tried to charge me for 2 days worth. I explained to him that they rented me defective equipment and that because of their shortcomings a scheduling conflict arose which prevented me from returning the equipment early Monday morning. Which is nonsense anyway. Because Reid screwed me on Friday, the 24 hour rental didn't begin until Saturday evening. They were closed on Sunday. Effectively, I returned the equipment within 24 business hours so there shouldn't be an issue in the first place. Instead, the manager tried to charge me double which is insane because they failed to provide functional equipment. I should have been offered half price, not charged double. tl:dr This place doesn't seem to care about customer service at all and they will try to scam you. If you can help it, take your business elsewhere. Or make them show you that the equipment runs before you leave with the equipment.

Adam Lingwall

Reid’s has become my go to, must schedule, resource one stop place! I have always wanted to do more around the yard, make the property more lively and decorated. But I was never confident in what material, what machinery or how to physically go about doing so. I was recommended them by my neighbor, who had just bought a yard of 2”+ river rock for a project. I was amazed on how easy and friendly the team was once I went in. Rick is my dude. He always is positive and I formative. They make the renting process easy and convenient. I have now order rocks, mulch, a trencher, and most recent a cement mixer all within a few weeks. And man, the process and pricing could not be more easy. Best team in Oregon for home maintenance and landscaping for me. Ps. They do get busy, so be patient, there team is unbelievably helpful and efficient.