Ira Honda 128

Category: Honda dealer

Address: 88-98 Walkers Brook Dr, Reading, MA 01867, USA

Phone: +17818966400

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Denise Jolliemore

Jun 21, 2022

Car buying can be a daunting task, but upon meeting and dealing with Alex from Ira 128 it turned out to be very simple and straightforward. I generally avoid car dealerships because they are full of aggressive and demanding sales staff who generally just want to make a sale and don’t always take the time to listen to your concerns. Alex went above and beyond to assist us in buying a car that would fit our needs and budget. He was patient throughout the process and never pressed us with timelines to get the sale completed in a ridiculous amount of time. He was understanding in terms of working out our own financing and always attentive, knowing exactly who the car was for and what they needed and wanted- even buying my son an adapter! He was always available for any questions or concerns; and if he didn’t know the answer- he will find out for you! I will truly say that this was the easiest purchase of a vehicle that I have made and am completely satisfied with how the entire process was handled excellently. Alex is sure to be our go-to in the future and HIGHLY recommended by our family!

Christina Osei Kwarteng

May 28, 2022

Had the pleasure of working with Mr. Matthew Strong. He did a great job with finding me a bigger and updated car to fit my soon to be family of 4. He was very knowledgeable and made us feel comfortable. He kept us updated daily as to when the title arrived. We picked up the car today which was also quick and easy! Definitely recommend going to this Ira Honda and working with Matthew!

James Morris

Apr 8, 2022

I made my appointment for an oil change by phone and was impressed by the courtesy and how easy it was to do so. My appointment was two days following the call. When I arrived at the Ira Honda Service Center in Reading, Leah, my service representative was cordial and remembered me from the last time. Following the usual protocols, the service technicians made recommendations for several other things I needed, including all four tires needing to be replaced. I decided to have all the procedures done that same afternoon, since I was able to wait with the vehicle. The work was completed shortly after 5 pm and I was pleased with the attention given to it as well as to every aspect of customer service. Leah checked in with the technicians and then with me at a few points in the afternoon. I was pleased with my experience and will return for future service for my 2013 CRV.

Andrew McCormick

Mar 23, 2022

Very accommodating and helpful. I ordered a part for my civic that was back ordered and they kept me informed the entire time. When it came in, they were quick to call and let me know! I live 40 miles away and they made it easy on me to bring the car back for the service! Nicole in service was great! 100% would recommend

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Questions & Answers

Do you offer a shuttle service?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

Our shuttle service runs from 8am - 6pm daily. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee and water + wifi!

Do you sell tires?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car.. what is the average cost of getting a replacement?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

This is dependent on the make and model of your car and can range from $75-$400 per key.

My 'Service Engine Soon' light is on. What do I do?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

If I get my vehicle serviced at your store, will you wash it before I pick it up?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

Yes we wash and vacume all vehicles that are here for service with the excetion of "Express" due to the time restrictions.

If I have to leave my car for service, do you have loaner vehicles?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

We do, however they are generally scheduled in advance. When you make your appointment for service, as about a loaner and we'll see what's available.

Is your parts department open on the weekends?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

Yes our Parts department is open 8am-4pm on Saturday

Is your service department open on Saturday?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

Yes our Service department is open 8am-4pm on Saturday

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

Absolutely. As a Honda dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

Easy! You can call us at 781-909-7240 or use the service scheduler on our website!

My credit isn't good, can I send a credit app before visiting?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

If you have a leased a new Honda, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

Are used cars covered by the factory warranty?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

If a pre-owned Honda vehicle has passed the Certified Pre-Owned inspection requirements, it will have a Honda warranty. Pre-owned vehicles of another brand will come with a warranty from our store.

How long can you take the used vehicle for a test drive?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Honda vehicles as we are a Honda dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

What will you take in trade? I have an older vehicle, would you consider it?

Ira Honda 128 | Aug 21, 2019
Ira Honda 128 | Aug 21, 2019

We will evaluate your vehicle and provide you a trade-in value regardless of the age of the vehicle. It takes about 30 minutes to get you a trade value.

Can I pay off my car with a credit card?

Steven Hadley | Aug 21, 2018
K K | Aug 21, 2018

Yes, but only up to a dealer set amount. Could be 5 or 10,000. You would have to ask management.

can I get an inspection sticker today

Judy Campbell | Aug 21, 2018
Slava P | Aug 21, 2018

you can get it Monday through Saturday

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