Staples

Gail Norris

Great service! A young guy helped me with printing posters. Very helpful and professional. He is the one with a green tint to his hair. We're coming back to buy a new printer!

Grace Fu

Big place to buy supplies!

Beth A Kimball

That was NOT easy. To be fair, we are in the middle of a pandemic and everyone’s frustration level is rising. However, when I purchased a printer at STAPLES and a part was missing from the box, I thought the store would help me out. Melissa, the manager on duty at the Wakefield, MA store, did not feel the same way. She worked her hardest to put the entire responsibility of the missing part on anyone but her.self Honestly, I'm a customer. I just wanted someone at Staples to say, "I'm sorry, let me check around and see if we can get you that missing part as soon as possible." Her solution, however, was not quite that easy or helpful. After a disappointing and unhelpful interaction with Melissa raising her voice and encouraging me to write a complaint, I returned the printer and wrote this review. With one parting reminder for Melissa, it is just as "easy" to press a button and order a printer from another retailer. In fact, I just did and guess what, "that was easy!"

Justin R

Staples location here in Reading is above average. It's good size, but not as big as other locations. Limiting their inventory & availability of certain product/Depts. For Ex: Office furniture (this Dept doesn't really exist here. It's a bunch of chairs & boxed