Firestone Complete Auto Care

Evita Cooper

Amazing establishment very helpful and kind techs. Ken was very attentive and cool.

Tamiki Randolph

Great customer care ,they did a great job with my car the fixed my windshield sprayers and oil change on my 2014 chevy captiva and on my husbands 2021 sienna very polite there Great service .

Tonya Copello

I had new rear brakes put on in December and I had an issue with them squealing. Took my car back and I was told that the squealing was fixed, my brakes are still squealing and I’m now taking my car back a 2nd time. They also tried to tell me I need about $1,000 worth of work done to my car when I went for new brakes only and an alignment I never had done because I was already there for 3 hours.

Sridhar Natarajan

Used to be good but past 2-3 visits in the past 18+ months have been utter rip offs. Been taking my 3 cars there for more than 6 years. Earlier service experiences were great / they were upfront, honest and did good work. But for the past 2-3 visits have been utter rip offs. Their tire service is especially horrendous. They will blame anything for tires wearing down well before their warranted life - the alignment (which they do but apparently not well), your driving style, your car, etc. I’m done with these guys. Update 10/17/2021: I cannot figure out a way to respond to owner comments on this page, but here is what I emailed them: Here are some details pertaining to one of my cars (Honda Accord, 2013). Clearly, the last sets of tires you put in do not last more than 20,000 miles; and in one case, a tire wore out in 6,000 miles! And each time you do a "courtesy check" Yes, I get them rotated regularly - at your shop! Date | Mileage | Service 08/15/2021 | 122,000 | Two tires replaced as recommended, wheel alignment done, did not replace other two tires as recommended 9/1/2019 | 100,000 | One tire replaced as recommended 2/10/2019 | 94,000 | All four tires replaced as recommended 1/13/2017 | 74,000 | Two tires replaced as recommended 4/26/2016 | 61,000 | Two tires replaced as recommended , Wheel alignment done 7/25/2015 | 43,000 | Two tires replaced as recommended, Wheel alignment done Hope this helps. For what it is worth: since 2015, I have given your shop about $5,000 worth of business. I am not taking my cars there ever again for servicing.