Prime Subaru Manchester

Ashley Prokopik

It’s my first time at this prime Subaru, and I was a bit disappointed with the service. Leslie was SO NICE and I really enjoyed her service, but once my car was inspected, I wasn’t notified of the time it would take for extra repairs needed. I approved all the repairs through the email sent, then about 30 minutes later Leslie asked if it was okay to complete the repairs which I said I authorized online. Figuring it would take another hour or so from the original 1.5-2 hour quote, I waited for my car as they knew I was waiting, but 5 hours into my wait my car was finally complete. I did check in around the 3 hour mark, and was told it would only be 15 more minutes. I was then told the spark plugs also weren’t started when I approved their replacements, which took an additional 3 hours(I was told this 4 hours into waiting which is why it took so long) Though the waiting room was nice, I didn’t want to spend my entire day there. The receipt didn’t dictate what type of tires I even received, just hoping they replaced my all seasons with all seasons! Overall, I wish a rental was offered to me once they knew it would be an additional 3 hours for the spark plugs. Also, if you get service complete please estimate a 40 charge to dispose of your oils in addition to service fees (this was not included until I reached checkout, or in the estimate provided online). Leslie was very kind and apologetic for the long wait though. Staff was super nice.

Cook's Gaming

Went here to get my first car, my salesman was Steve Lantagne. Let me tell you, Steve is the guy to go to for any of your car needs, my car (red 2022 legacy premium) was set to arrive late June but he magically got it to appear an entire month and a half early! I highly recommend Steve if you choose to come to this Subaru Dealership for your next car, the entire process was really easy and straightforward, Steve was extremely knowledgeable, very nice, and would never try to get you to spend more than you really wanted to. Steve kept me updated via text/call with every update on my car, from the factory receiving the order to when it hit the port. Can't recommend this place and Steve enough

Emily Brien

I bought a Subaru Impreza here earlier this year and am very happy with my new car. I came into the sales office ready to purchase a brand new car, but in this market was not able to do so. Ammara was supportive in working with me to find a used car right in my budget. Mike supported me as a local college student by helping me in this process as well. Christavo helped me understand the financial side of the process, and was patient and very informative. After purchasing the car, I had to return to the service department here for a repair, and Jesse was quick to fix the problem and offer advice on driving a standard. That experience really helped me settle into my new car. I am thankful for the support the team here gave me as a young adult purchasing my first car on my own. Other members of my family have also had good experiences with buying a Subaru here.

Jo Michno

Very pleased with the recent purchase of my 2022 Subaru Outback Wilderness at Prime Subaru Manchester. Ricardo was very helpful, with limited inventory he was able to find comparable models for my husband to sit in so we could feel confident putting a deposit on vehicle in transit. He made sure all the accessories were adding in time for my scheduled delivery date. I got it just in time for mud season. I love my new Subaru.