TD Bank ATM

Bassel lababneh

They have very bad customer service. It took us like an hour just to speak to the bank agent. They have 6 desks and only one person is working.

Chaos Brigade

For the most part, everyone is really nice and friendly and you can tell they are doing they best they can with whatever they got. This would be a least a five star review, but my interaction with a help desk person name James De Jesus was just ride and unprofessional to say the least. I'm sure everyone got their troubles, and doing with people all day is not easy (I worked costumer service for over 10 years) but Mr. De Jesus was carrying those troubles on his sleeves, face, and body language. That, I can deal with (given me background) but when he LIED to my face about transactions protocols and procedures while at the same time either pretending not knowing something or "we don't do that," goes beyond unprofessional. I will be returning to the branch after I go to another branch and get done what I know TD Bank already had promises me and see what other excuses he has for me.

Charles

I've been to about 6 or 7 different TD Banks. Drive thru Window Staff were friendly, and courteous. Service was as quick and accurate as expected. I haven't had to go inside yet.

Thomas Gilroy

People are friendly and helpful however they are unable to perform any function beyond their computer's programming. This is a case of people working for their computer not the computer being a tool for their use. 3 visitor's to get a negative response to set my atm limit . Then making sure that they understood that I live overseas part of the year was told not an issue however on the day of arrival in Ireland my card was locked out after 3 minor uses. When I contacted customer service at my expense of 3 overseas calls was told I had to contact the branch which had made promises that they did not keep. I have wasted time which is important to all and unnecessary. Now after only approximately 4-5 weeks from joining them I will have to take my account to another bank using more valuable resources. Shame on your bank and it's inability to serve your customers because they are new . Good luck