Address: 411 W 4th Ave #1, Eugene, OR 97401, USA
Phone: +15413432353
Sunday: Closed
Monday: Closed
Tuesday: 9:30AM–6PM
Wednesday: 9:30AM–6PM
Thursday: 9:30AM–6PM
Friday: 9:30AM–6PM
Saturday: 9:30AM–5PM
Barbara Orre
I was going to have 2 watercolors framed. I took them into their store and was greeted from behind the counter by a man who asked me if I was there to buy something? Because I needed an appointment to have artwork framed unless I wanted to do it myself. I said no and walked out the door.
Mike Morgan
The staff at Vistra was super courteous and collaborative. Lots of ideas and suggestions about best practices. I had three different pieces framed, each one different, and they guided me through the process and never pressured me to buy more expensive glass, frames, etc. -- it was all about what I wanted, and the suggestions for in the interest of the art pieces. They finished on time and the quality of the work is awesome. Well packaged, got to review it and they helped me load my car safely with cardboard to make sure things didn't get scratched. Thank you so much Vista!
Anna Altieri Glavash Miller
I have used Vistra several times before, always with a good experience, but my most recent one was exceptional. I just got married and wanted to surprise my husband with a wedding gift, a collection of mementos from a trip we took early in our relationship, framed in a collage style. I called the self-service side of the business by mistake (not the full-service, custom framing side) to ask about turnaround time, and was quoted 1-5 business days. This sounded great, as I needed the gift ready in 4. I went in later that day to start the job and got all the way through the customization process, with excellent customer service, and was feeling great. I was then told the job would take up to 2 weeks. Dismayed, I explained what I had been quoted and the kind employee explained that I had called webpictureframes.com, which is Vistra's build-it-yourself, material-ordering outfit. She walked me through the process of ordering my own materials, but when she realized it wouldn't be doable for what I wanted, was able to rebuild my custom order, using a different frame they had in stock already, and put a rush on it for me, despite their having several other rush orders at the time. Three days later, and one day before my surprise was planned, I got a call saying my order was ready. Not only was I very pleased with how it came out, most importantly, my husband loved it. Thank you, Vistra, for finding a way to make this surprise possible! This precious memory is now a beautiful piece of art we can enjoy for a lifetime.
Debora Place
My experience with Vistra has always been beyond good. The entire staff is courteous and very helpful. They usually deliver the product before the promised date. I highly recommend Vistra for your framing and print needs.
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Our only unfinished moulding at this time is a tall square maple. It can be seen on our website "Webpictureframes.com. Moulding V479-1
Hi Fred, I wish I could help. We do not do any work with the secondary market. I do not have enough knowledge on this to give you reliable information. Lloyd Lewis Owner
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