Address: 1001 N Arney Rd Suite 306, Woodburn, OR 97071, USA
Phone: +15039818792
Sunday: 11AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
E Mendoza
I came into this location with a exchange without a receipt. They still had tags on them but the lady at the front counter told me if I didn’t have a receipt she wouldn’t be able to exchange them not to mention she had attitude. I knew that she was wrong and I pulled up the return policy on the carter website to show her she was wrong. She then paused with a blank stare and said “only if you wanted you’re money back” I had told her in the beginning I wanted to just exchange them not my money back. She was too busy in the front counter folding clothes so she had a guy help me exchange the items. While the guy was helping me she had said “you’ll get whatever priced they are for the exchange” I told her politely “ i just wanted a exchange.”. This location needs better customer service and nor to lie to the customers on policy returns or exchanges.
Little Light
Poor management at this store! I drove over 40 minutes to this location, upon walking in with my child that is under 5yrs old I was told Carters is requiring 2yrs and older to wear a mask. The management would not let us shop without my child putting a a mask on. We left and I called several Carters locations and all stated that it is 5yrs and older. Funny thing is we were just in the Osh Kosh store next door and nothing was said. I called to talk with the manager and sat on hold for quite awhile and they just never picked up. I would avoid this Carters location. Poor service here!
Yas 22
What a lovely Store, you can find variety cloths for good price and quality. Friendly staff.
Sudheer Reddy
Excellent store for purchasing clothes for kids. Huge variety to choose from. They also have some good deals to choose from, if you get lucky :-) . Most of the times they do have some good deals going on though. Also the quality of clothing is pretty good. They have some helpful staff to help out in case of any issues. Got some good deals when i bought clothes for my kid aged 5.
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You or whoever you designated as your pickup person while ordering can pick up your order.
For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!
It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.
You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.
Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.
We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.
Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.
Yes, they are required for all shoppers and employees at all of our stores.
I didn't buy it,, sorry
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