The UPS Store

Aaliyah Pierre

Sad! To post a comment a star must be pressed. This location is HIDEOUS lacks in all areas customer service poor professionalism poor accuracy poor however the important things in Postal Business & Professional Service is Code of Conduct Ethics HORRIFIC Privacy NONE Morale OBSOLETE. My personal experience with the Operator/Manager Rosanne Ochoa the Family and Staff is absolutely HORRENDOUS. The time consuming task of changing and updating each and every business and/or personal contact with new address. For legality purposes, unable to disclose each issue endured however please consider the information already provided. They (Owner Operator Manager Roseanne Ochoa Staff and Family) have my NEW current physical address due to withholding of our new address bills(which scares me and my family and intimidates our sense of security comfort privacy mental stability and list goes on) still have not received my bills. Also, a rather calculated event at this site, one day on a Thursday in August 8 went to retrieve mail from the po box retreived the spam mail (continuously being put there by them) went sat in my car started up began to back out 1 authority behind me the other in either a civilian vehicle pulls in to parking space and and another pulls out to stop and talk to her fellow brother in blue all authorities OPD (2-3 in uniform) surrounded my vehicle oddly enough SO UNBOTHERED.... DID NOT EVEN LOOK in the rearview NOR OVER MY SHOULDER lol Only a few will understand that! They did not speak Nor approach however the atmosphere and eye contact told the entire story! No need to worry I'm 2Legit2Quit!!! Well this is the only place I could publicly express what is taking place From this location towards my Family the Operator/ Manager Ochoas family continously display extremely aggressive behavior toward. No Weapons Formed Against Us Shall Prosper

Barbara Sorrells

The lady that took care of me was very nice. She did her job well

Loreen Wallem

The sign says open til 6:30. Google lists 6:30. The outgoing message says 6:30.It's 6:15. The guy is standing just inside the door and says covid hours. There's no sign on the door that says covid hours. I'm very upset. I just drove a 1/2 an hour in rush hour to get here before they closed. I think somebody just wanted to go home early on Friday

Vanny Diserbeau

Hubby & I rented a box at this location Rosann, the owner, helped open our acct. She was super knowledgeable & friendly. Every time we’ve come in, Trinidad is always professional & courteous as well as the rest of the staff. Not sure why there is such bad reviews, but we’ve been using them for our mailing needs for the past 6 mos. We’ve moved to the SFV since, and wished they were on this side of town :)